Leads and Opportunities

You can receive leads from homeowners in different ways on Angi. This article explains how leads and Opportunities work so you'll know when to expect a lead and how to connect with more homeowners.

A lead is a connection between you and a homeowner after a homeowner has shown interest in working with your business. When you receive a lead, you'll get the homeowner’s contact information so you can reach out, learn more about the project, and try to win the job.

Reaching out quickly can improve your chances of winning the job. Set up automated responses to respond to homeowners immediately.

Lead fees apply when you receive a lead. How and when you're charged depends on your account.

Opportunities are service requests that match your tasks and service location, or are based just outside of it. If you have a monthly budget, they’re in addition to that budget. You’ll find them in your Opportunities tab.

Some Opportunities are from homeowners who have already shown interest in your business. You can accept these right away, you'll pay the lead fee and get their contact information immediately.

Other Opportunities are from homeowners who haven’t selected your business yet. You can show interest, and we’ll let the homeowner know. If they show interest back, it becomes a lead, you’ll be charged the lead fee, and you’ll receive the homeowner’s contact information.

You may occasionally see Opportunities in addition to the leads included in your monthly budget. This can happen when:

If you choose to connect with a homeowner through one of these Opportunities, the lead fee is charged immediately in addition to your monthly budget or subscription fee. If you’re a subscriber, it doesn't include your subscription discount.

If you have questions or are experiencing any issues, reach out to Angi Customer Care at (877) 947-3639 or start a live chat during business hours (Monday - Friday, 8 AM - 8 PM EST).