Patients
FAQs for patients of clinics using Anima
41 articles
- Can I insist on seeing my GP for a face-to-face consultation
- Can I choose a preferred doctor?
- Can I ask for help at any time?
- Can I submit questions to my doctor in my own words?
- Can I use Anima to book appointments?
- Can I use Anima in an emergency?
- Can I still use Anima if I don't have a mobile phone?
- Configuring your user settings
- Do I have to choose from a set a list of requests?
- For patients: I’ve forgotten my Anima password
- How do I raise a request with my GP?
- How can I add Anima to my phone's home screen? (iOS)
- How do I access Anima?
- How do I access my Anima account after it was created by my GP practice?
- How do I add a dependant to my account?
- Why should I use Anima?
- How do I know if a doctor has seen my request?
- How do I login to my Anima account?
- How do I logout of my Anima account?
- How do I register for an Anima account as a patient?
- How do I start using Anima?
- How to access a request you “saved” to finish later
- How to ask a simple question
- How to create your Anima account
- How to review messages sent to you by your practice
- Will my doctor be able to see my past medical history when I submit a request
- What is Anima?
- What happens after I send a request in Anima
- The option 'Ask a simple question' is not available
- How to submit an admin request: request a letter
- How to update your GP Practice details?
- I cannot submit a request to my GP Surgery
- I didn’t receive a verification code to my email address
- I do not have a computer or smartphone
- I share the same email address as my partner, can we use the same account?
- I submitted the wrong request by mistake
- Is Anima safe and secure?
- Is there an Anima app?
- I’ve changed my phone number - how do I update my account?
- Setting up 2-factor authentication
- How do I use Anima?