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Workflow Manager – Editor Admin Orientation

Understand what you own, what you influence, and how to align workflows across your organization.

Lauren Baird avatar
Written by Lauren Baird
Updated this week

Primary Role: Workflow Manager (Editor Admin)
Audience: EHS Leaders, Program Owners, Power Workflow Managers
Purpose: Orientation


What This Role Is About

As a Workflow Manager with Editor Admin access, you are responsible for alignment.

Not just building workflows, but ensuring that workflows across your organization or division:

  • Collect data consistently

  • Are easy for users to complete correctly

  • Support reliable reporting and analytics

  • Reinforce the right behaviors (quality, completeness, follow-up)

Your decisions affect every site using those workflows.


What You’re Responsible For

1. Workflow Design Alignment

You ensure workflows that serve the same purpose are designed consistently:

  • Similar questions are asked the same way

  • Required information is captured reliably

  • Workflow structure supports how the data will be used

This consistency is what enables meaningful comparisons across sites and time.


2. Tag Consistency (Workflow & Question Level)

You manage how workflows and questions are tagged so reporting works as intended:

  • Workflow template tags group related workflows correctly for reporting

  • Question-level tags determine how responses appear in reports

  • The same question must use the same reportName tag across workflows and sites to support multi-site and cross-site reporting

Tags are not just metadata — they are how workflows become reportable data.


3. Scoring Strategy (When Used)

When scoring is enabled, you define what “good” looks like:

  • Custom Scoring for point-based evaluation and prioritization

  • Strength Score for completion quality and effort

Your responsibility is not to make scoring complex — but to make it useful and fair.

Scoring should:

  • Support decisions

  • Be explainable to users

  • Be validated before broad rollout


4. Reporting Readiness

You don’t build dashboards — but you make them possible.

By aligning:

  • Questions

  • Tags

  • Scoring logic

…you ensure reports and Power BI insights are trustworthy and actionable.

If reporting looks inconsistent, the root cause is almost always workflow design, not reporting tools.


How to Approach This Role Successfully

Think in terms of systems, not one-off workflows.

  • Start with pilot sites when changing tags or scoring

  • Test changes before applying them broadly

  • Treat scoring (especially Strength Score) as a small project that may require iteration

  • Adjust weights and thresholds based on real usage, not assumptions

Small changes at the template level can have organization-wide impact.


Where to Go Next

Depending on what you’re working on:

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