Answer
If ANVL will not fully load in your browser or stays on a spinning screen, the issue is usually related to your browser session, cached files, or browser settings.
Most browser loading issues can be resolved by restarting your session, clearing cache and cookies, or testing in a private browsing window. If the issue continues, collect screenshots and share them with ANVL Support.
Steps
Sign out of ANVL and close your browser.
Reopen the browser, open ANVL, and sign in again.
If the issue continues, clear your browser’s cache and cookies.
Open ANVL again and test in a private or incognito browser window.
If the issue still continues, open your browser’s Developer Tools, capture screenshots of any red errors in the Console and Network tabs, and send them to ANVL Support.
Additional Details
Browser loading issues are often caused by outdated cached files after updates.
Clearing cache and cookies may sign you out of other websites.
If ANVL loads in a private or incognito window, the issue may be related to cached session data, browser extensions, or browser profile settings.
On corporate devices, network or firewall restrictions may also affect loading. Contact your IT department if needed.