Answer
If ANVL Insights is not loading correctly, clearing your browser’s cache and cookies can help resolve login, loading, and formatting issues. The steps are slightly different in Chrome, Edge, and Safari, but in each browser you should clear at least Cookies and other site data and Cached images and files.
Steps
Google Chrome
Open Chrome.
Select the three-dot menu in the upper-right corner.
Select Delete browsing data.
Choose a Time range.
Select Cookies and other site data and Cached images and files.
Select Delete data.
Google Chrome Help: Delete, allow, and manage cookies in Chrome
Microsoft Edge
Open Edge.
Select the three-dot menu in the upper-right corner.
Go to Settings > Privacy, search, and services.
Under Clear browsing data, select Choose what to clear.
Choose a Time range.
Select Cookies and other site data and Cached images and files.
Select Clear now.
Microsoft Support: Manage cookies in Microsoft Edge: View, allow, block, delete and use
Safari (Mac)
Open Safari.
Go to Safari > Settings > Privacy.
Select Manage Website Data.
Remove data for specific sites, or select Remove All.
Apple Support: Clear your cache and cookies in Safari on Mac
Additional Details
Clearing cookies may sign you out of websites and remove saved site preferences.
In Chrome, you can also open the delete-data window quickly by typing Delete browsing data in the address bar.
In Edge, you can open the clear-data window with Ctrl + Shift + Del.