A User Record represents a single person who can access the ANVL platform. Each record stores the user’s identity, permissions, Group memberships, supervisor relationship, and optional metadata. Understanding these fields is essential before making updates in the Super Admin Panel.
User Record in the Insights Users tab:
User Record in the Amin Panel User Management Tool:
What a User Record Includes (High-Level)
Every User Record stores information in these four areas:
Identity & Contact Details
Roles & Permissions
Supervisor & Group Access
Metadata for Reporting
These fields determine what the user can access, how they appear in reporting, and how ANVL connects them to your hierarchy.
1. Identity & Contact Details
These fields define who the user is and how ANVL communicates with them.
Field | Description | Impact |
First Name / Last Name | User’s display identity | Appears across the ANVL platform |
Primary login address for SSO | Incorrect emails prevent login | |
Phone Number | User’s mobile contact | Required for SMS notifications |
Preferred Language | IETF language code (e.g., | Controls in-app text and notifications |
Username | Login credential (SSO-linked) | Not editable; used for authentication |
Users tab:
Admin Panel User Management Tool:
2. User Identifiers (System-Level)
These values are created automatically and cannot be edited.
Field | Purpose | Notes |
ID | Primary system identifier | Required when assigning supervisors |
Sub (UUID) | Database unique identifier | Used in the database as the unique identifier |
Created At / Updated At | Timestamps in UTC | Used for tracking account history |
These IDs drive behind-the-scenes logic that connects users to supervisors, Groups, and reporting.
Users tab:
Admin Panel User Management Tool:
3. Roles & Permissions
Roles define what the user can do inside ANVL.
Role / Setting | Meaning | Impact |
TECH | Frontline mobile role | Can complete workflows |
ADMIN | Manager role | Can view analytics, assignments |
Can Modify User | Grants access to the Users tab | Allows admins to manage other users |
Hidden | Marks testing/IT accounts | Hides from assignment lists, dashboards |
Permissions determine visibility, workflow access, and administrative capabilities.
Users tab:
Note: "Can Modify User" and "Hidden" are not viewable nor editable in the Users tab. These fields can be viewed and edited in the Admin Panel User Management tool.
Admin Panel User Management Tool:
4. Supervisor Assignment
Each user can be connected to a supervisor by using the supervisor’s integer ID.
Field | Description | Impact |
Supervisor | The ID / Name of the user’s manager | Controls oversight, reporting, and engagement tracking |
This relationship ensures accurate activity monitoring and workflow accountability.
Users tab:
Admin Panel User Management Tool:
5. Group Access (Division IDs)
Users can belong to one or many Groups (sites).
Field | Meaning | Impact |
Division ID | User’s initial / primary Group | Default group in Workflows |
Division IDs / Locations (Group) | All Sites the user can access | Grants visibility and permissions |
Users tab:
Admin Panel User Management Tool:
6. Tags (Metadata for Reporting)
Tags store optional, reporting-only user metadata.
Example | Use |
| HR/role reporting |
| Analytics filtering |
Tags do not affect access or permissions.
Note: User tags are only visible and editable in the Admin Panel User Management tool and not in the Users tab.
⭐ Why Understanding User Records Matters
Ensures accurate updates when managing users
Prevents misassignments that affect reporting or access
Helps admins troubleshoot login, visibility, or workflow issues
Supports clean, reliable HRIS and operational data