Primary Role: Site-Level Admin
Learning Focus: Apply
Platform: ANVL Manager (https://insights.anvl.com)
Before You Start (Important)
Re-activation is not available in the Admin Panel and must be done from the Users tab in ANVL Manager.
You must have Can Modify User permission to access the Users tab.
If you do not see the Users tab, contact your internal ANVL Business Administrator to request access.
Why It Matters
Only Active users can log in and complete workflows in ANVL
Re-activating users restores access without re-creating accounts
Prevents permission drift and duplicate users
When to Do This
A previously inactive user needs access to ANVL again
A user returns after leave, role change, or temporary deactivation
Steps
Log in to ANVL Manager at https://insights.anvl.com
Select the Users tab
(If you do not see this tab, you do not have required permissions. Reach out to your Business Administrator.)Use the Search bar to locate the user
Inactive users appear light gray
Select the checkbox next to the user’s name
Click Modify
Select Reactivate User
Select Agree to confirm
Watch Out For…
Re-activation cannot be done from the Admin Panel
You must have Can Modify User permission
Reactivation applies only within the selected site
Users regain access immediately after confirmation
What You Should See
User name returns to full color in the Users list
User can log in and access ANVL right away
