Inactivate a user account to immediately remove their access to ANVL while retaining all historical submissions and reporting data. You must be a Site-Level Admin with access to the Users tab. The user account must already exist.
Answer
Site-Level Admins can inactivate users from the Users tab in ANVL Manager. The account becomes inactive immediately, and the user can no longer log in.
Steps
Log in to ANVL Insights at
https://insights.anvl.com.Go to the Users tab.
Use the search bar to locate the user(s).
Select the checkbox to the left of each user’s name.
Click Modify → Inactivate User.
Select Agree to confirm.
Result:
The user’s name will appear light gray, indicating the account is inactive.
Important Notes
Some users cannot be inactivated immediately due to Supervisor status.
If you receive the error ❗"One or More Users Are Supervisors"❗ follow the steps in this article: Resolve “One or More Users Are Supervisors” Error
Additional Details
Job Role: Site-Level Admin | Permission Level: Admin (ANVL Manager) | Special Rights: Can Modify User