Role: Site-Level Admin
Focus: Apply
Where: ANVL Manager - Users tab
Why This Matters
Users classified as Supervisors cannot be inactivated until their Supervisor status is removed.
Understanding when and how to remove Supervisor status prevents:
Failed inactivation attempts
Incomplete offboarding or team-assignment cleanup
What Defines Supervisor Status in ANVL
A user is classified as a Supervisor in ANVL when both of the following are true:
The user has a phone number on their profile AND
The user has ANVL Manager (ADMIN) access
Supervisor status is a system classification, not a job title.
Where Supervisors Appear
Users with Supervisor status appear in several places across ANVL:
As selectable options when assigning a Supervisor to another user
In Supervisor-related filters in Power BI reports
In oversight, alerting, and reporting workflows
Supervisor assignment in a User profile.
When to Do This
Remove Supervisor status when:
You are attempting to inactivate a user
You see a message such as “Error: One or more users are supervisors” during inactivation
A user no longer needs to act as a Supervisor and should not appear in:
Supervisor selection lists
Supervisor-related reporting
This action is commonly required during offboarding or role changes.
Supervisor inactivation warning displayed when attempting to inactivate a user with Supervisor status.
Step 1 — Open the User Profile
Go to the Users tab.
Search for the user.
Select the checkbox next to their name.
Click Modify → Modify User.
Step 2 — Remove Supervisor Criteria
Remove the 'ANVL Web' Product Access toggle
⚠️ Important: Click Update in the upper-right corner to save changes.
Step 3 — Inactivate the User
Return to the Users tab.
Select the user again.
Click Modify → Inactivate User.
Select Agree to confirm.
Result: The user’s name will appear light gray, confirming inactivation.
