Answer
Published workflow templates cannot be deleted directly in Editor. Deletion must be requested through a Help Request or ANVL Support and completed by the Benchmark Gensuite team.
Only a System Manager can request deletion directly. If the request is submitted by a Program Lead, written System Manager approval must be included.
Before requesting deletion, confirm the workflow is no longer needed for operations, compliance, audits, or reporting. Once deleted, it cannot be recovered and historical access will be lost.
Steps
Confirm the workflow is no longer needed and has internal approval for deletion.
Confirm the requester is either:
the System Manager, or
a Program Lead with written System Manager approval
Gather the required information:
exact Workflow Template Name
Group(s) / site(s) it should be removed from
requested removal date and time
explicit confirmation that deletion is permanent
written System Manager approval, if the requester is not the System Manager
Submit the request by either:
logging a Help Me request, or
contacting ANVL Support
Wait for confirmation from the Benchmark Gensuite support team.
Email template
Subject: Published ANVL Workflow Deletion Request
Hello,
I am requesting the deletion of a published workflow.
Please see the details below:
Workflow Template Name: [Enter exact workflow name]
Group(s) / Site(s) to Remove From: [List group or site name(s)]
Requested Removal Date / Time: [Immediate or specific date]
Confirmation of Impact: I understand that once this workflow is deleted, it cannot be recovered, and I confirm that this removal has been reviewed and approved internally.
Please let me know if any additional information is required.
Thank you,
[Your Name]
[Your Role / Team]
Important notes
Published workflows cannot be deleted from Editor.
Deletion is permanent and cannot be undone.
If a Program Lead submits the request, written System Manager approval must be included.
Deletion timing may vary based on request volume and complexity.