Published workflows cannot be deleted directly in the Workflow Editor. Deletion must be requested through ANVL Support and executed by the Benchmark Gensuite ANVL team. Once deleted, a published workflow cannot be recovered.
Only a Business Administrator (BA) may request deletion. If the request is submitted by a Workflow Manager, written BA approval must be included in the request.
Before proceeding, confirm the workflow is no longer required for operations, compliance, audits, or reporting. Historical access will be permanently lost.
Answer
A Business Administrator (or a Workflow Manager with written BA approval) must submit a deletion request to support@anvl.com. The Benchmark Gensuite ANVL Support team will review and execute the request.
Steps
Confirm the workflow is no longer needed and has internal approval for deletion.
Ensure the requester is either:
The Business Administrator, or
A Workflow Manager with written BA approval attached.
Gather the required information:
Workflow Template name (exact name)
Site(s) from which it should be removed
Requested removal date/time
Explicit confirmation that deletion is permanent
Written BA approval (if requester is not the BA)
Send the request to support@anvl.com.
Wait for confirmation from the Benchmark Gensuite ANVL Support team.
Deletion timing may vary based on request volume and complexity.
🛠️ How to Request Deletion of a Published Workflow
Gather the required information:
Workflow Template name
Site(s) from which it should be removed
When the workflow should be removed
Explicit confirmation that deletion is permanent
Send a request to:
Support@anvl.comThe request will be reviewed and executed by the
Benchmark Gensuite team
📧 Email Template — Published Workflow Deletion Request
You can copy and paste the template below.
Subject: Published ANVL Workflow Deletion Request
Hello ANVL Support Team,
I am requesting the deletion of a published workflow.
Please see the details below:
• Workflow Template Name: [Enter exact workflow name]
• Site(s) to Remove From: [List site name(s)]
• Requested Removal Date / Time: [Immediate or specific date]
• Confirmation of Impact:
I understand that once this workflow is deleted, it cannot be recovered, and I confirm that this removal has been reviewed and approved internally.
Please let me know if any additional information is required.
Thank you,
[Your Name]
[Your Role / Team]
Additional Details
Job Role: Business Administrator | Permission Level: Admin (ANVL Manager) Special Rights: Admin Portal