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Creating a New Workflow Using Mobilize

Generate a new workflow draft quickly using AI, documents, or voice input.

Lauren Baird avatar
Written by Lauren Baird
Updated this week

Primary Role: Workflow Manager
Learning Focus: Apply
Where: Mobilize & Workflow Editor


When to Use Mobilize

Use Mobilize when:

  • You are creating a net-new workflow

  • You have an existing SOP, procedure, checklist, or standard

  • You want a faster starting point than building manually

Mobilize always creates a Draft. You are expected to review and configure the workflow before publishing.


🧭 Before You Start

  • You must have access to Mobilize

  • If you do not see Mobilize, contact your Business Administrator or Benchmark Gensuite team

  • Mobilize can use:

    • Chat prompts

    • Uploaded documents

    • Existing workflows in your organization

    • Voice-to-text input

What Mobilize generates depends on how you provide input.


🧩 Choose the Right Mobilize Method

Option 1: Document-Only (Verbatim / Standards-Based Workflows)

Use this when you want the workflow created directly from your document.

Examples:

  • SOPs

  • Lockout / Tagout procedures

  • Company standards

  • Audit checklists

Important rules for Document-Only creation:

  • Upload the document only

  • Do NOT type anything into the chat prompt

  • Do NOT ask questions about the document in chat

How to do it

  1. Upload the document

  2. Click Mobilize immediately

  3. Enter a Draft name

  4. Wait for processing to complete

  5. Click Take me there to open the Draft

Mobilize will create the workflow based solely on the document content.

💡 Best practice:
Use this method when accuracy to your internal standards matters more than creativity.


Option 2: Chat + Document + Existing Workflows (Most Flexible)

Use this when you want Mobilize to design or adapt a workflow.

Mobilize will combine:

  • Your chat prompt

  • Any uploaded documents

  • Existing workflows in your organization

You can:

  • Describe the workflow goal

  • Respond to Mobilize’s follow-up questions

  • Ask it to reference standards (e.g., OSHA)

  • Use voice-to-text to save time

⚠️ Important limitation

  • The chat cannot reference uploaded documents until you click Mobilize

  • You cannot ask questions about the document content directly in chat

  • You can say things like:

    “I will upload a document and create a workflow from it.”


Option 3: Chat or Voice Only

Use this for quick drafts or exploratory workflows.

Examples:

  • “Create a daily safety observation workflow”

  • “Build a basic 5S audit”

Mobilize will use:

  • Your prompt

  • Patterns from existing workflows in your organization

This is best for starting points, not finalized procedures.


🛠️ How to Create a Workflow with Mobilize

  1. Open ANVL Insights

  2. Navigate to Mobilize → Editor

  3. Click Mobilize (top-right corner)

  4. Provide input using one of the methods above

  5. Click Mobilize

  6. Enter a workflow (Draft) name

  7. Wait for processing to complete

  8. Click Take me there to open the Draft

The workflow appears under Drafts.


⚠️ Common Issues & Tips

Document Upload Errors

If you get an error when clicking Mobilize:

  • Check the file size — large files may fail

  • Avoid uploading multi-sheet Excel (XLSX) files

  • If needed, split large documents into smaller files


Complex or Branching Workflows

If a workflow has distinct branches (for example, different questions for each weekday):

  • Avoid putting all branches into one workflow

  • Instead:

    • Create separate workflows for each variant, or

    • Create one core workflow, then copy it for variations

This makes maintenance much easier over time.


🛠️ What to Do After Mobilize Creates the Draft

Mobilize provides a starting point. You should always:

  • Review and refine question wording

  • Adjust question types

  • Review workflow sections (categories)

  • Check routing and logic


Test Before Production

After configuration:

  1. Publish the workflow to a Demonstration / UAT site
    →See Publish a Workflow to a Demonstration Site

  2. Test end-to-end behavior

  3. Then publish to Production sites


🔑 Key Takeaways

  • Mobilize creates Draft workflows only

  • Document-only upload = most accurate to standards

  • Chat + document = more flexible design

  • Large or complex workflows should be split for maintainability

  • Always review, test, and refine before production release

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