Answer
Configure a Stop when a workflow response should identify a condition where work must not continue until the issue is addressed. To create a true Stop Work experience, you must do both of the following:
configure the route
add and connect a Stop Work node
Setting the route to Stop by itself is not enough. The route must end at a Stop Work node for the workflow to actually stop.
Steps
Open the workflow draft
Open ANVL Insights.
Go to Mobilize → Editor.
Open the workflow draft you want to update.
Configure the route
Find the question where the Stop should be triggered.
Select the route that should create the Stop.
If the Stop should happen only for certain responses, set the route Type to Rule.
In the Rule Builder, configure the response condition that should trigger the stop.
In the route settings, set Escalation Type to Stop.
Add the Stop Work node
Open the Library in the right panel.
Find the Stop Work node.
Drag the Stop Work node into the workflow.
Connect the Stop route to the Stop Work node.
Save and test
Save the workflow draft.
Publish it to Demonstration / UAT.
Test the workflow to confirm the Stop triggers correctly and the workflow actually stops at the Stop Work node.
After validation, publish to Production.
Helpful notes
Use a Stop when work should not continue.
Use an Intervention when the issue needs follow-up or monitoring, but work does not need to stop.
A true Stop Work configuration requires both:
Escalation Type = Stop
a route ending at a Stop Work node
If the stop should only happen for certain answers, use a Rule route.
Always test stop behavior in Demonstration / UAT before publishing to production.