Answer
ANVL does show every Work Folder immediately when you first open the app. It also displays the most recently created folders first. If you do not see your Work Folder or work order right away, use Load More and Refresh to bring in additional folders.
Some organizations also use integrations that automatically create Work Folders from a work order management system. In those cases, folder creation may depend on organization-specific rules or configuration. If you expect a folder to be created automatically and do not see it, contact your supervisor or IT team.
Steps
Open ANVL.
Go to the Work Folders screen.
Select Load More to display additional folders.
Select Refresh to reload the latest folder list.
Search again by job number or folder ID, if known.
If you still do not see the folder, contact your supervisor or IT team.
Additional Details
ANVL may only show a limited number of folders when you first sign in to help the app load more quickly.
Older or less recent folders may not appear until you select Load More.
In some organizations, Work Folders are created automatically through integrations.
Auto-created folders may depend on business rules, system timing, or required data from the source system.
If the folder still does not appear, your supervisor may be able to look it up in ANVL Insights.
