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I have changed my bank - What should I do?

Robert Fischer avatar
Written by Robert Fischer
Updated over 4 months ago

If you’ve changed banks, it’s important that we receive updated documentation to ensure that your future payouts are sent to the correct account.

What do you need to submit?

We require updated bank documentation clearly showing the following information on the same page:

  • Name of the account holder (not just the account name)

  • Full IBAN number

This could be, for example:

  • A bank statement

  • A screenshot from your online banking

How do you send it?

You have two options for submitting the documentation:

Important: If you choose to upload the documentation via MyAnyday, please notify us by phone or email afterwards, as we do not automatically receive notifications when files are uploaded in the portal.

When are your details updated?

As soon as we’ve received and approved the documentation, we’ll update your payout information accordingly.

Not sure which account details we have registered?
Log into your account, go to Account → Information – here you can see the IBAN number we currently have on file.

Questions?

You are always welcome to contact us if you have any questions.

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