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How To: Forget Password and Set a New One

Updated over 10 months ago

Forgetting your password can be frustrating, but don't worry! This article will guide you through the process of resetting your password on the Applause app. Follow the step-by-step instructions below to regain access to your account.

Step 1: Access the Login Page

Launch the Applause mobile app on your device.

Step 2: Reset Your Password

On the login page, you will find a link that says "Forgot password" Click that button link to initiate the password reset process.

You will be redirected to a password reset page. Here, you will need to enter the email address associated with your Applause account. Make sure to provide the correct email address or it will error and not send a reset password link.

Step 3: Verify Your Email Address

After entering your email address, tap on the "send email" button. This action will trigger an email to be sent to the provided email address.

  1. Check your email inbox for a message from Applause. If you don't see it in your inbox, make sure to check your spam or junk folder as well.

  2. Open the email and look for a link or button that says "Reset Password" or something similar. Click on this link to proceed with resetting your password.

Step 4: Set a New Password

You will be redirected to a page where you can enter a new password. Choose a strong password that you haven't used before and ensure it meets any specified requirements, such as minimum length or including special characters.

  1. Enter your new password in the designated field and re-enter it in the confirmation field to ensure accuracy.

  2. Once you've entered your new password, click on the "Reset Password" button to finalize the process.

Step 5: Log In with Your New Password

After successfully resetting your password, you will be automatically redirected back to the login page of the Applause mobile app.

  1. Enter your email address and newly set password in the respective fields.

  2. Finally, click on the "Login" button to access your account with the updated password.

By following these steps, you should be able to reset your password on the Applause app. Remember to keep your password secure and consider using a password manager to help you remember and manage your passwords effectively. If you encounter any further issues, don't hesitate to contact the Applause support team - support@applausehq.com for assistance.

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