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Apploi's Onboarding Training Video and Guide
Apploi's Onboarding Training Video and Guide

A full training on Apploi's OMT

Sabrina Lawrence avatar
Written by Sabrina Lawrence
Updated over a week ago

Apploi's Onboard Training Video

Onboard Training Guide

Transitioning an Applicant to an Employee

You’ve found a great new employee, so what’s next? Send them their onboarding documents! Once you are in the applicant’s profile, click “Transition to Employee” located directly under the “Actions” menu.

A pop-up window will prompting you to select the following:

  1. Job Title: Which job the employee will be performing

  2. Role: The employee’s role at your location. It’s important to note that despite their job title, if they hold one of the licenses available under that selection, you will need to choose the correct role in order to complete the correct license verification process (i.e. if this person is the Director of Nursing, please choose RN). See more by visiting our In App Credentialing Help Center Article. If the appropriate role is not available, choose the next best option. You can edit the employee once they have been added to the Onboarding and Manage Team portal.

  3. Onboarding Documents: Select which onboarding document(s) you would like this employee to complete. (If you need to edit or add additional documents, please reach out to your Customer Success Manager or our Customer Support team.)

Once you click confirm, the Employee Created confirmation box will appear. You will now be able to manage this person in the employee database.

You can view the employee’s profile by clicking “Visit Employee Profile” from the confirmation pop up. You can also view that employee’s profile by clicking on “Employee Created” under the action items in the Applicant’s profile. It is important to note that this person will have a record in both the Applicant and Employee portals and will be managed separately.

Here is more information on transitioning an applicant to an employee:

Accessing Onboarding

Users with either Super Admin or Admin access are able to access the employee portal by clicking “Employees” from the navigation bar on the left hand side.

Here is more information on accessing Onboarding:

Once you access the Employee portal, you will see a header with 4 different options:

1. Workforce Dashboard

You are automatically taken to the Workforce Dashboard after clicking the “Employees” tab. This dashboard is broken down into three parts:

Workforce at a Glance

This dashboard will give you an overview of all your employees in the system. The first section shows both the percentage and total number of employees who are up to date with their account.

The second section will alert you to employees that have Missing, Expired or Invalid Documents, Credentials to Review, Documents Expiring Soon, and employees who have up to date Documents.

Employee Alerts

This section allows you to alert employees who have Missing, Expired or Invalid Documents, as well as Documents Expiring in the next 5 days and employees with invalid credentials.

Each section will start with the title of the alert and an option to send reminders in bulk.

Below that section will display the following information from left to right: each individual’s name, what documents they are missing or have expired, and the team they belong to.

If the employee is missing one document, the name of that document will be displayed in that section. If the employee is missing more than one document, it will list the number of documents.

To view the full list of the documents missing for that employee, simply click their name to be taken to the employee’s profile. Here you are able to see all missing documents, easily identifiable with the red X icons in the Documentation tab of the profile.

Here is more information on employee alerts:

  • Sending Reminder:

For each section of alerts, you have the option to send either bulk or individual reminders. To send bulk reminders, click “Send Reminder” in the specific alert section.

To send an individual reminder, click on the envelope icon next to that person’s name.

When you click to send a reminder in bulk or individually, a pop-up window will appear to format your message to employees.

You can choose to send the reminder messages out via Text or Email.

Feel free to customize the messages to employees however you like, but ensure you keep the merge fields provided, like *|document_missing|* in the above example. This will act as a clickable link for employees to access their missing or expired documents.

If you send reminders in bulk, you have the option to choose which employees should receive them. Click on the dropdown next in the “To” section and deselect those individuals you do not want to receive the notification. By default, all employees are automatically checked to receive notification.

Here is more information on sending reminders:

Recent Employees

This section shows your last 5 employees entered through either the “Transition to Employee” feature on the Applicant Profile or the “+ Add Employee” in the header of the Employee platform.

Here is more information on the Workforce Dashboard:

2. Employee Directory

With the employee directory, you have the ability to view active and terminated employees.

In the header of the directory, you will see the titles of each column. Any header with a funnel icon can be used to filter.

By default, the directory will show the first 20 employees. Scroll to the bottom of the page to adjust the total as needed.

There are several actions you can take in the employee directory:

  • Bulk messaging: You have the option to email or text employees in bulk to help save time. Click the checkbox next to each employee you would like to message. Once the action icons appear, click on “Message Employee”. When the pop-up window appears, you will also be able to reselect who to send the communication to.

  • Individual messaging: You have the option to send individual messages to an employee by clicking on their email address. This will open the communication pop-up window where you can send an email or text message. Through this system, you will also have the ability to attach external documents, not set up by Apploi, by clicking on the paperclip icon.

  • Edit Employee Details: You will be able to edit the employee’s detail by clicking the pencil icon, located in the last column of the employee directory.

Here is more information on the Employee Directory:

Employee Profile

In the employee profile, you will see a banner at the top of the profile, alerting your team if this employee has any missing documents that need to be completed and signed. This banner will also let you know when the documents were sent and if they have been opened.

The left hand side of the profile contains basic information about this employee. Clicking the pencil icon at the top of the basic information box, will allow you to make edits to the employee’s details, including role and termination.

You will be able to add any role you desire but please keep in mind that we only verify certain license types.

Here is more information on the Employee Profile:

Terminate an Employee

To terminate an employee, edit the employee's profile. Once you are in the profile, click the pencil to edit their details, then click the red box labeled “Terminate Employee”.

Once on the Termination screen, enter in all the necessary information such as termination reason, date, and if that person should be marked as a do not rehire.

You will then be able to view this employee and all terminations in the Terminate Employee section of the Employee Directory. Once in the directory, you can click on the employee name to view the termination details. If you would like to remove the employee from the employee system, or activate this person as a rehire, simply edit the employee and choose which action to take.

Here is more information on terminating an employee:

Documentation

When you are viewing an employee’s profile, you will see multiple tabs, including Documentation as the default tab selected.

The Documentation section has three types of expected documents:

  1. The first will always show license information, if the employee’s role matches a license we are able to verify. For more information, please visit our In App Credentialing Help Center Article.

  2. There will be a list of forms in your onboarding packet shown next. By default, these will always show either a red or green symbol identifying whether the document is missing or completed.

    1. Here is more information on employee document:

    You will be able to view/download the completed documents in the download section. This will show you all documents that have been submitted.

    1. Here is more information on downloading employee documents:
      Download Employee Documents | Apploi Help Center

  3. The last type of documents are those you add to the system. You have the ability to add any type of documents you’d like, especially ones that have expiration dates. You can add these by clicking on “Add Document” and filling out the information needed, including adding an attachment.

    1. Here is more information on adding documents to an employee’s profile:
      Adding Documents to an Employee Profile | Apploi Help Center

Employee Messaging History

You can see your communication history with an employee by clicking on “Messaging History”. This will show all communication through email and text that have occurred through the employee portal. It’s important to note that communication with the employee when they were an Applicant will not display here.

You are also able to filter on the communication type, email or text by clicking on the “Filter” button.

Here is more information on employee messaging history:

Employee Information

This tab shows more sensitive information regarding this employee, like SSN and Employee ID Number. Admin users will be able to click on this tab but will not be able to see this information.

Here is more information on sensitive employee information:

Download

This tab allows you to view and download completed onboarding documents:

Here is more information on documentation:

3. Add Employee

You have the ability to manually add employees to your Onboard portal by clicking on “Add Employee” from any screen in the portal.

Here you can add employee information and send onboarding documents. To do so, select the appropriate documents, choose which method to deliver the documents (email or text), and click save. This will save the employee information and send documents simultaneously.

Here is more information on adding an employee:

4. Search Employee

Our Employee Search feature will allow you to search for employees by either their name (partial or full), email address, or phone number.

Here is more information on Searching for an Employee:

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