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How to enable your customers to manage their subscriptions, without a user ID (Ans: Magic link!)
How to enable your customers to manage their subscriptions, without a user ID (Ans: Magic link!)

Magic link, for customers to look up and manage their subscriptions, without having to register to your store , or having a user ID

Updated over 2 months ago

Overview

A key feature of subscriptions is your customers' ability to easily access and manage their recurring orders. While logging in to their user profile within a store is the conventional way for customers to access subscriptions, with Appstle, that is no longer a hard requirement!

Magic link

When a customer places a recurring order and opts in for a subscription, they will automatically get the "Subscription Created" email from your store, generated by Appstle. This email will contain a link which is unique to that specific subscription. Your customers can use this link to access and manage their orders without needing to login.

The screenshot below showcases the default welcome email template. The magic link as we call it, will be embedded in the Manage Subscription button in the email.

The link enables your customers to enjoy all functionalities of the customer portal, such as pausing, changing delivery dates, or canceling the subscription.

If you have any questions about the magic link, or are looking for more features, you can reach out to us at subscription-support@appstle.com. Our 24x7x365 available experts will be happy to assist you further.

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