Manage Members
Joshua Kye avatar
Written by Joshua Kye
Updated over a week ago

We have a dedicated section in Appstle Loyalty that will allow you to manage your customers and their details.

  • In the sidebar, select the Customers section.

The page you are first greeted with (shown above) will contain a high-level overview of your customers and their information, including the points they have earned, the rewards their rewards (claimed, unused, or refunded), etc.

  • Click on the View action to view more details about a specific customer.

In the History tab on this page, you can see the points that this customer has earned. If needed, you can choose to cancel points by clicking on any of the red cancel point buttons you see on the far right.

  • You can give/remove points manually by using the Actions tab in the upper-right. Choose either option.

You should now see a pop-up that displays several fields. First, type in the number of points you wish to give/remove. Then choose the point type (either give or remove).

OPTIONAL: Type in a reason for giving/removing points in the last field.

When you are finished, hit Save.

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