✨ Want to deliver a truly personalised experience to your subscribers?
With Custom Fields in Appstle Subscriptions, you can easily collect the information that matters most to your business and your customers.
Types of Custom Fields You Can Add
1. Order Date
The Order Date custom field is one of the most essential features. It allows customers to select the date for their first recurring order, offering flexibility to schedule deliveries according to their preferences.
Field Type: Date Picker
Field Label: "Want your order delivered on a specific date?"
Date Picker Config: Customise the date format (e.g., "dd-mm-yy") to match regional or customer preferences.
Enabled Days: Specify days on which deliveries can occur, preventing scheduling conflicts or unavailable dates.
Minimum Threshold Days: Set a minimum number of days between orders, ensuring appropriate delivery timing.
Merchant Portal :
Product Page :
2. Date Picker
The Date Picker custom field allows users to easily select a date for their recurring orders, reducing manual entry errors and enhancing the user experience.
Field Label: "Select your preferred delivery date."
Field Type: Date Picker (no manual entry required)
Merchant Portal :
Product Page :
3. Text
Use the Text field when you need users to enter short, free-form information.
Field Label: Clear instructions for what information is required (e.g., “Enter a personalised gift message”).
Field Name: Internal name (not visible to the customer).
Merchant Portal :
Product Page :
4. Select
The Select field allows users to choose from a set of predefined options.
Field Label: A clear description of the options available (e.g., "Choose your preferred subscription plan").
Field Name: Internal name for the custom field (invisible to customers).
Select Options: Define the options available for users to choose from.
Merchant Portal :
Product Page :
5. Checkbox
The Checkbox field is used for binary choices where the customer can select or deselect an option.
Field Label: An instruction for the user (e.g., “Would you like to receive updates?”).
Field Name: The internal identifier for the checkbox field.
Merchant Portal :
Product Page :
6. Text Area
The Text Area field suits longer responses, such as customer feedback or special requests.
Field Label: Clear prompt for what the user should write (e.g., “Enter your delivery instructions”).
Field Name: Internal name for the text area (not visible to customers).
Merchant Portal :
Product Page :
Understanding "Is Required" and "Is Visible" in Custom Fields
Is Required?
What It Does: If checked, the customer must fill out the field. If unchecked, it’s optional.
Why It’s Helpful: Ensure you gather essential information.
Is Visible?
What It Does: If checked, the field on the form is visible to the customer. If unchecked, it stays hidden.
Why It’s Helpful: Keep your form clean by showing only the necessary fields.
Where to Find Custom Fields in Shopify and Appstle
Once customers fill out custom fields, the data is saved in Shopify and Appstle Subscriptions.
In Shopify:
Go to the Orders section and click on an order ID to view custom fields (e.g., delivery instructions).
In Appstle Subscriptions:
Go to Subscriptions in the Merchant Portal, click the Subscription ID, and look under Attributes.
Conclusion: Make Your Subscription Service Truly Personal.
Custom fields are a powerful tool that help you:
Personalise customer experiences
Collect valuable data for better service
Manage delivery preferences more effectively
By using Appstle's Custom Fields, you can enhance customer satisfaction and build stronger relationships with your subscribers. It’s a simple way to make your subscription management more flexible and customer-friendly.
🤝 Need Help?
Have questions or need assistance with any subscription settings?
Our experts are available 24×7×365 to help you.
📧 Email: support@appstle.com
💬 Live Chat: Message us anytime through the chat widget in our app.