Pro Tip: Regular maintenance and proper placement are key to optimal water production.
Follow these essential troubleshooting steps to diagnose and resolve the issue:
Environmental Conditions
Check temperature and humidity levels
Ensure the machine is in an optimal location for water production
Air Circulation
Verify air intake is unobstructed
Clear any blockages around air intake and exhaust vents
Maintain 300 millimeters of clear space on all sides and top of the machine
Confirm adequate airflow around the machine
Machine Connection and Operation
Verify the machine is plugged in and powered on
Listen for fan and compressor running
Check circuit breakers are engaged
Inspect side panel to confirm water is dripping into the production tray
Ensure water can flow freely into the internal tank
If you've completed these steps and still encounter issues, it might indicate an issue with your compressor system. Please contact Hydropack support for further assistance.
Need more help? Reach out to our technical support team for personalized guidance.