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Can I get a refund?

Learn about Arena’s refund policy for subscription plans. Understand when refunds are possible and how to submit a refund request.

Updated this week

We want you to be satisfied with your Arena experience. Here’s what you need to know about refunds for our Arena Pro plan.


💵 Refund policy overview

  • Subscription fees for Arena Pro plans are generally non-refundable once payment is processed.

  • You can cancel your subscription at any time to avoid future charges, but previous payments are not automatically refunded.

  • If you believe you were charged in error or experienced technical issues that affected your paid access, please contact us.


🛠 How to request a refund

If you think your situation warrants a refund:

  1. Email us at support@arenatalent.com with the subject line “Refund Request”

  2. Include your full name, the email linked to your Arena account, and details about the charge

  3. Explain the reason for your refund request

Our team will review your case and respond within 1 business day.


💡 Tips

  • Always check your billing and subscription status in Account > Billing

  • Contact support promptly if you encounter issues to increase the chances of resolution

  • For questions about charges from third-party payment processors (Apple, Google, etc.), please check their refund policies as well

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