If you need to review payments you have made to Art Storefronts, you’ll want to check out the Payments section within the billing area. This is available for all users from Artists, to Galleries, to Print Studios.
Regularly checking the Payments section is a great way to verify charges, understand your billing breakdown, and maintain transparency around transactions.
In the Billing section—outlined below—you’ll be able to view your plan type, all charges related to services and license fees, and your default credit card on file.
If you're looking for details about charges related to order fulfillment, please refer to our support article: "Everything You Need to Know About Payments & the Fulfillment Payments Process for Artists." This guide covers vendor charges and the payment flow for print orders.
To view your site’s billing details, continue to the next section.
Log in to your Art Storefronts Control Panel and in the Jump To Menu select the option labeled Billing.
On the next page, click on the tab labeled Payments.
You’ll be taken to a new page where you can see a list of payments. You may see payments that are successful. You may also see payments that were not successful. For more information about failed payments and resolving them, please see our article: How To: Retry A Failed Payment / Declined Credit Card
If you need to update the default card on file at any time, we got you!
How To: Update Your Credit Card For ASF Payments