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How do renewals work?

Learn about automatic renewals and billing cycles.

Adam avatar
Written by Adam
Updated over 3 weeks ago

Subscriptions renew automatically at the same rate you paid when you first subscribed, unless you cancel before the renewal date. This ensures continuous access to your lessons and the Video Exchange Library.

1. Renewals are billed to the payment method saved in your account.
2. The renewal occurs at the end of your billing cycle.
3. If a payment fails, access will pause until you update your payment method.

Managing Your Renewal
You can manage your renewal settings in My Account > Subscriptions, where you’ll find options to:

  • Cancel Renewal: End your subscription at the close of your current paid term.

  • Update Payment Method: Change or update the credit card on file.

  • Pause Renewal: Delay your subscription from renewing at the end of your current paid term (your access continues until then).

If you have any questions or run into any issues, please contact Customer Service — we’ll be glad to help.

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