An Asklayer survey can be triggered to pop up in a number of ways, depending on how a visitor interacts with the page and when.
How it works
Trigger settings are found in the "Delivery" section of the survey editor. Once you've finished creating your survey content, click "Next step".
Turn on the "Site widget" switch to access the trigger settings, found in the "Timing" section.
Available triggers
Trigger | Description |
Standard (10 seconds after page load) | The survey will trigger 10 seconds after a user accesses the targeted page. |
Show immediately | The survey will trigger as soon as the user accesses the targeted page. |
On exit intent | The survey will trigger when the user moves their cursor out of the window (desktop) or attempts to switch tabs (mobile). |
After a set number of seconds (time on page) | The survey will trigger once a user has remained on the targeted page longer than the entered number of seconds. |
Idle for a set number of seconds | The survey will trigger once there has been no mouse, keyboard, or touch activity for longer than the entered number of seconds. |
Scroll depth reaches a set percentage | The survey will trigger once the user scrolls past the selected position on the page. |
Custom triggers | Use JavaScript to trigger the survey on events such as link or button clicks. See How to use custom triggers with JavaScript for setup examples. |
