Skip to main content

How to connect to Eventbrite

Steps to connecting your Eventbrite account to Audience Republic

Support Team avatar
Written by Support Team
Updated today

Article navigation

Connect Eventbrite to Audience Republic

  • From your Account (bottom left) select Account Settings

  • Choose the Integrations tab

  • Click Connect Eventbrite

  • Select a list to subscribe associated contacts to (optional)

  • Choose the date you want to sync your data from (optional)*
    *We recommend selecting a date that is not too far in the past, otherwise it may cause an error.

  • Click Confirm to continue the connection

  • Click Allow to accept the terms and conditions

  • Once the connection process is complete, your Eventbrite connection will be visible.


What data will be synced?

  • Event data: name, date, ID, time

  • Ticket/order data: price, ID, purchase time

  • Contact data: Full name, email address

  • Sync frequency is once on a daily basis

  • Note: The contacts who have not opted-in for marketing will still be synced into the platform, but they will not be added to any message lists since they have not opted-in.


What data won't be synced?

  • Date of birth

  • Contact ID

  • Mobile number

  • Country

  • State

  • City

  • Tags

  • Process refund data

  • Webhook syncs


Syncing free events

If you have free events in your Eventbrite account, certain data from those free events won't be synced to your Audience Republic account, this includes contacts Mobile numbers and Date of birth.


Data discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

Did this answer your question?