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How to connect to AXS

Steps to connecting your AXS account to Audience Republic

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Written by Support Team
Updated yesterday

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Before you get started

Connecting your AXS account to Audience Republic allows you to sync events, contacts, and ticket orders seamlessly. With this integration, opted-in fans can be automatically added to your messaging lists, helping you streamline your marketing efforts. Please make sure you have an AXS account. Please note this integration only connects to the AXS US region — not supported in the UK.


How to connect to AXS

  • Go to Account Settings > Integrations tab

  • Next to the AXS integration, click Connect

  • Enter your AXS Account name, select a list to subscribe contacts to (optional), and enter the Marketing Opt-in Checkbox ID


What data will be synced?

Event data:

  • Name, date, time, event ID

Order data:

  • ID, Orders, Price

Contact data:

  • Name, email address, mobile number (without country code), country, state, city

  • Tags imported

  • Marketing Opt-ins

  • When you sync your contacts, they will all be added to the system. However, any contacts who opted-out will not be added to your list(s).


What data won't be synced?

  • Date of birth

  • Tags

  • Gender

  • Event images: you will need to add images to your events

  • Tour information

  • Refund data

  • No mobile country code

  • Cannot resync Full Event Data manually

  • Cannot Resync events if they are deleted


Data discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.


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