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Before you get started
Connecting your AXS account to Audience Republic allows you to sync events, contacts, and ticket orders seamlessly. With this integration, opted-in fans can be automatically added to your messaging lists, helping you streamline your marketing efforts. Please make sure you have an AXS account. Please note this integration only connects to the AXS US region — not supported in the UK.
How to connect to AXS
Go to Account Settings > Integrations tab
Next to the AXS integration, click Connect
Enter your AXS Account name, select a list to subscribe contacts to (optional), and enter the Marketing Opt-in Checkbox ID
Click Confirm
Once connected, please get in touch with support@audiencerepublic.com to finish connecting your AXS account
What data will be synced?
Event data:
Name, date, time, event ID
Order data:
ID, Orders, Price
Contact data:
Name, email address, mobile number (without country code), country, state, city
Tags imported
Marketing Opt-ins
When you sync your contacts, they will all be added to the system. However, any contacts who opted-out will not be added to your list(s).
What data won't be synced?
Date of birth
Tags
Gender
Event images: you will need to add images to your events
Tour information
Refund data
No mobile country code
Cannot resync Full Event Data manually
Cannot Resync events if they are deleted
Data discrepancy
Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.