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Before you get started
Make sure you have a Megatix Account
Ask your Customer Success Manager for the Audience Republic API token
Regions of operation: Australia, New Zealand, and Asia
Please be aware that new events created in Megatix will only be synced
Sync a specific Megatix event
Find the event in the Dashboard and enter the summary page
Go to “Integrations” on the left menu
Enter the Audience Republic API Token into the relevant field:
Click Save
From this page you can see the last updated time, and also force a sync with Audience Republic.
Connect Megatix to Audience Republic
*This will sync new events created in Megatix only
Login to your Megatix account
Go to Presenters in the Megatix main Dashboard menu
Edit the appropriate presenter
Scroll down to the “Integrations” section and enter the Audience Republic API Token into the relevant field
Click Save
What data will be synced?
Full name
Email address
Contact ID
Mobile number (without country code)
Resyncs Full Event Data Manually
Ticket price
Order ID
Date & time of pause
What data won't be synced?
Event image
Tour information
Refund data
Does not include country code in mobile numbers
City
State
Country
Postcode
Date of birth
Gender
Tags
Does not resync events if they are deleted
Data Discrepancy
Please note that there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence as we are a data aggregator and each ticketing platform has its unique way of calculating and displaying ticketing data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.
How to reconnect to Megatix
The integration is connected through an API key, so you’ll need to either:
Re-enter the existing API Token you have, or
Request a new API Token from your customer success manager, which they can issue upon request.
