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How to add a new user
Go to Account settings
Click the Users tab
To add a new user, click the New User button
Insert the new user's email address and select the User Type
An email invitation will be sent to the new user's email inbox they will need to accept and create a password before obtaining access. The invitation link will expire in 48 hours
The new user will be in 'pending' status until they accept the invite
You can resend the invite by clicking : Resend
How to delete a User
Next to the users email address click the ':' and delete
If the User already had access, a confirmation pop-up will appear to ensure you want to delete the user from your account
How to edit User details
If you are the Account Owner, you can edit your first and last name
As the Account Owner, you can also edit the additional account users, their first and last names as well as change their user type.
**Please note that you cannot edit User email addresses. If you need to update the Account Owner's email address, please contact support@audiencerepublic.com
To update additional users' email addresses, simply recreate them as a new user
If a user's email address is already associated with another user's account, it cannot be linked to multiple accounts. You will have to use a different email address for that user. NOTE: If you have forgotten your password, you will need to reset it.
How to change my password
Navigate to your profile and click to expose the menu (bottom left)
Choose Account Settings
Choose the Password tab
Enter your Current password
Choose a New password
Confirm your New password
Click Change password
User permissions
1 - Owner
2 - Admin
Users who have been enabled as a "Admin" role will be unable to manage owners.
3 - Standard
Users who have been enabled as a "Standard" role cannot manage users and owners.
4 - Restricted Users
Users who have been enabled as a "restricted" role cannot export data, manage users and owners, or access sales data.
