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Overview
Audience Manager gives you full control over your contact database. You can edit contact properties, apply or remove tags and lists, and view detailed information - all from one central dashboard.
How to View and Sort Contacts
To customise how contacts appear in the Audience table:
Go to the Audience menu.
Click the ⋯ (three dots) in the top-right corner.
Select Edit Columns to show/hide fields.
Click any column header to sort your contacts (A–Z or Z–A).
Editing Contacts
There are two ways to edit contacts:
Edit Multiple Contacts
From the Audience menu, tick the checkboxes next to the contacts you want to update.
Click Edit in the bottom menu.
Choose the property to update (e.g. custom field, label, tag).
Apply your changes and click Update.
Edit an Individual Contact
Search and select the contact in the Audience menu.
Click to open their contact profile.
Select the section you want to edit and make your changes.
Click Save.
Note: You cannot edit a contact’s email address. To update an email, re-import the contact with the new email or have them submit a new signup form. Then delete the old contact.
Deleting Contacts
In the Audience menu, select the contacts to delete.
Click Delete in the bottom menu.
Confirm by entering the number of selected contacts.
Click Delete to remove them permanently.
Still need help?
Contact us at support@audiencerepublic.com