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Before you get started
Make sure you have a Humanitix account and the correct access to generate a Humanitix API Key.
In your Humanitix account, go to Account > Advanced > Public API KEY
Click New Public API Key
Copy the API Key
How to connect to Humanitix
Go to the Integrations menu
Click Connect next to Humanitix
Paste your API Key (provided by Humanitix) and enter an Account Name
Then click on Confirm
Wait for the page to display 'Your Humanitix account is currently connected'
The ‘Connect’ button above will change to ‘Manage’ upon successful connection of an integration.
To do a manual sync, head over to the Humanitix integration ‘Manage’ page.
*Please note: Your events will take 5 minutes to sync to your Audience Republic account
What data will be synced?
Event data: name, date, ID, time
Ticket/order data: price, ID, purchase time
Contact data: Full name, email address, mobile number
Auto sync frequency is daily
What data won't be synced?
Date of birth
Tags
Gender
Country
State
Postcode
City
Cannot process refund data
Cannot resync Full Event Data manually
Cannot resync events if they are deleted
Cannot subscribe contacts to a specific message list
Draft events (they will need to be published)
Data discrepancy
Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence, as we are a data aggregator and each ticketing platform has its own unique way of calculating and displaying ticket data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.