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How to connect to Try Booking

Steps to connecting your TryBooking account to Audience Republic

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Written by Support Team
Updated over 3 weeks ago

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Before you get started

To sync your Try Booking contacts, orders, and events to your Audience Republic account please make sure you have a Try booking account as well as your API Key and Secret. Please note at this current time we only support connecting to a single account.


How to connect to TryBooking

  • Setting up your API Key and Secret by logging in to your Try Booking account: https://portal.trybooking.com/au/dashboard

  • Click “Integration tools” on the right-hand side and go to “API Key Management”

  • Under the API Key Management page, click on 'Generate new Token'

  • The API Key and Secret will appear; please copy them or write them down

  • Log in to your Audience Republic account; in the Integrations menu, click on Try Booking and connect

  • Copy and paste these into the requested fields:

  • Once completed, select “Click Here” to copy the webhook URL for the next step.

  • Then click Confirm

  • Set up your Webhooks by ensuring you have copied the webhook URL from the 'Connect to Trybooking' modal.

  • Go to the “Notify URL” page under “Integration Tools” https://portal.trybooking.com/au/integration/notify-url

  • Paste the URL that was copied into the field

  • Click save

Example below:

  • If your account's connected, it will confirm "Your Try Booking account is currently connected" in your Audience Republic account:

  • You can also copy your Webhook URL now if you missed copying it previously.


What data will be synced?

  • Event data: name, date, ID, time

  • Ticket/order data: price, ID, purchase time

  • Contact data: Full name, email address, mobile number with country code, country, city, and state


What data won't be synced?

  • Date of birth

  • Gender

  • Tags

  • Cannot sync multiple ticketing accounts

  • Cannot resync events if they are deleted

  • Cannot resync Full Event Data manually


Data discrepancy

Please note there may be a 3-5% data discrepancy with our ticketing integrations. This is a normal occurrence, as we are a data aggregator and each ticketing platform has its own unique way of calculating and displaying ticket data. Therefore, when such data is displayed in Audience Republic, a certain percentage of difference is to be expected.

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