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How to connect Universe

Steps to connecting your Universe account to Audience Republic

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Written by Support Team
Updated yesterday

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Before you get started


Connect Universe to Audience Republic

  • From your Account (bottom left) select Account Settings

  • Choose the Integrations tab

  • Click Connect Universe

  • A Universe dialogue box will open, select Allow to connect your account


What data will be synced?

  • Event data: name, date, ID, time

  • Ticket/order data: price, ID, purchase time

  • Contact data: Full name and email address

  • Auto sync frequency is 120 minutes


What data won't be synced?

  • Mobile number

  • Date of birth

  • Country

  • State

  • City

  • Postcode

  • Tags

  • Marketing opt-ins: This integration cannot automatically add fans to message lists because it does not offer any opt-in flag for marketing.


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