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Overview
Before you can start sending messages through Audience Republic, there are a few essential setup steps you’ll need to complete. Below is a checklist of what needs to be configured, along with helpful links to guide you through each step.
1. Domain authentication
Who manages your domain?
What sender addresses will you be using?
Authenticating your domain boosts your sender reputation and helps ensure your emails land in the inbox—not the spam folder.
Learn more: Domain Authentication
2. Add and verify sender addresses
Have you added all your sender addresses?
Have you verified them within your Audience Republic account?
Learn more: How to add and verify sender addresses
3. Create a list and add contacts
Have you reviewed your contacts’ opt-in status?
Do your contact records include tags?
Learn more: How to create, add, or remove tagsHave you created a list in the Messaging menu?
Learn more: Create a listHave you added contacts to that list?
Learn more: Add contacts to a list
4. Create your email
Have you drafted your email content?
Learn more: Create an emailDo you need to design an email template first?
Learn more: Create an email template
Troubleshooting: Messaging Filters Show Wrong Results — Why?
If your messaging filters are showing incorrect or zero results, it may be because the recipients don't meet all the required conditions.
Example:
To see the correct recipient count, you need to make sure contacts are both opted in to the relevant channel (SMS or Email) and subscribed to the list you want to target. Without this, filters might exclude contacts even if they appear to match other criteria.
Example:
Still need help?
Contact us at support@audiencerepublic.com