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Overview
We are now taking on Beta customers for these features, please reach out to support@audiencerepublic.com for more information
The set up fee is $200 USD per sub account
The monthly account fee is $8 USD
How to send an Alphanumeric SMS message (Australia and Netherlands only)
Alphanumeric messages are a type of SMS message that uses a combination of letters and numbers to create a message. This type of message is often used for marketing campaigns, notifications, and alerts.
Alphanumeric messages are available to clients based in Australia and the Netherlands
What you'll need for Alphanumeric SMS
Please ask Customer Support for the Alpanumeric document to fill out
You will also need to provide a copy of your ASIC registration or a copyright of your Australian trademark document
And share your alphanumeric ID (11 characters max)
Information required by your organization:
Alphanumeric Sender ID Application Process
Step 1: Submit Business Verification Documents
Please provide the following documents to begin the application process:
ASIC registration documents
ABN registration documents
A recent rent receipt or proof of business address document
Once submitted, the initial application review typically takes up to 14 business days to process.
Step 2: Complete Identity Verification
After the documents have been reviewed, an external verification link will be sent to you.
The individual listed on the ASIC and ABN documents must complete the registration and identity verification process using this link. Approval for this stage generally takes between 4 to 6 weeks.
Step 3: Complete ACMA Sender ID Registration
Once identity verification has been approved, a second external link will be provided to complete the ACMA Sender ID registration.
You will need to log in to ACMA using the same account details created during the previous verification step. Approval for the ACMA registration process typically takes up to 2 weeks.
Pricing
How to send an Alphanumeric SMS
Sending a message from an alphanumeric sender works much the same as sending a regular SMS. The key difference is that you’ll now see a “From” field, where you can choose either a sender ID or a mobile number as the sender.
Once this has been processed by your Customer Success Manager, go to New Message
Select SMS Message
In the From section, insert either your Sender ID or Mobile number
Click Save as draft or prepare to send the SMS message
You will have the option to add Multiple Sender IDs (use the drop-down menu)
Please contact your customer success manager to add more Sender IDs; there is a monthly fee associated with this
Once selected, click Send Message
Still need help?
Contact us at support@audiencerepublic.com