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Alphanumeric SMS messaging

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Written by Support Team
Updated over a month ago

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Overview

We are now taking on Beta customers for these features, please reach out to support@audiencerepublic.com for more information

  • The set up fee is $200 USD per sub account

  • The monthly account fee is $8 USD

How to send an Alphanumeric SMS message (Australia and Netherlands only)

Alphanumeric messages are a type of SMS message that uses a combination of letters and numbers to create a message. This type of message is often used for marketing campaigns, notifications, and alerts.

  • Alphanumeric messages are available to clients based in Australia and the Netherlands


What you'll need for Alphanumeric SMS

  • Please ask Customer Support for the Alpanumeric document to fill out

  • You will also need to provide a copy of your ASIC registration or a copyright of your Australian trademark document

  • And share your alphanumeric ID (11 characters max)

Information required by your organization:


Pricing


How to send an Alphanumeric SMS

Sending a message from an alphanumeric sender works much the same as sending a regular SMS. The key difference is that you’ll now see a “From” field, where you can choose either a sender ID or a mobile number as the sender.

  • Once this has been processed by your Customer Success Manager, go to New Message

  • Select SMS Message

  • In the From section, insert either your Sender ID or Mobile number

  • Click Save as draft or prepare to send the SMS message

  • You will have the option to add Multiple Sender IDs (use the drop-down menu)

  • Please contact your customer success manager to add more Sender IDs; there is a monthly fee associated with this

  • Once selected, click Send Message

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