Skip to main content

Getting Started with Campaigns

Before you build your campaign, it’s important to prepare your assets, timeline, and strategy. Use this checklist to make setup easy!

Support Team avatar
Written by Support Team
Updated over 3 weeks ago

1. Define your rewards

Campaigns perform best when fans are incentivised. Decide what you’ll offer:

  • Discounted tickets

  • Early access

  • Prizes or merch

2. Plan your timeline

Align your campaign with key event milestones:

  • When will you announce your lineup?

  • When does presale start and end?

  • When does general sale begin?

Tip: For presale campaigns, a 3–7 day run is recommended.

3. Prepare your copy

You’ll need a short description of your event to add to the campaign setup. Repurpose what you’re already using in your event promo materials.

4. Collect your artwork

You’ll need two image assets:

Headline artwork

  • Use for your main campaign banner

  • 1200 x 628px, JPG or PNG, under 1MB

Prize artwork

  • Used for reward visuals

  • 1200 x 628px, JPG or PNG, under 1MB

5. Plan your promotion

Decide how you’ll get the word out:

  • Send an EDM to your list

  • Post on your social channels

  • Allocate budget for paid ads (Meta, TikTok, etc.)

6. (Optional) Add tracking pixels

Want to track performance via Meta or Google? Add your full tracking pixel (e.g. Facebook Pixel, GTM) to your campaign’s advanced settings.

What’s next?

Once you’ve gathered these materials, you’re ready to build your campaign.

Did this answer your question?