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How to Create a New User 👤

Onboard team members and grant access to the platform's communication and collaboration features

Tomer Yair Zemel avatar
Written by Tomer Yair Zemel
Updated over a year ago

View the full guide with screenshots here: LiveHub User Creation Guide.

Creating a new user in AudioCodes LiveHub is a straightforward process that enables administrators to onboard team members and grant access to the platform's communication and collaboration features. Here’s a quick guide based on the official steps:

  1. Log in to LiveHub

    • Go to LiveHub Login and sign in with your administrator credentials.

  2. Access User Management

    • In the main menu, click on your Profile icon in the top-right corner, then select Manage Account (IAM).

  3. Create New User

    • In the IAM interface, go to the Users tab and click Create New User.

  4. Enter User Details

    • Fill in the required fields, including First Name, Last Name, Email Address (which will serve as the user’s LiveHub username), and Phone Number.

  5. Set User Password

    • Enter a password for the user, ensuring it meets complexity requirements (8-16 characters, including uppercase, lowercase, digits, and special characters). Confirm the password by entering it again.

  6. Create Account (if needed)

    • For new users who are creating an account, enter an Account Name and Description (optional).

  7. Save User

    • Click Create User to finalize the setup. A confirmation message will appear, indicating that the user has been successfully created.

By following these steps, administrators can quickly add and configure a new user in AudioCodes LiveHub.

Welcome Aboard! 👥🚀

Warm regards,
The LiveHub Team

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