Only members of the Account Manager group can open Access control (IAM), invite users, or manage API clients.
Step 1: Log in to Live Hub
Open your web browser and go to Live Hub Login.
Enter your administrator credentials (username and password) and log in.
Step 2: Access Access control (IAM)
Click Current account in the top-left corner of the Live Hub window, and then click Access control (IAM). It opens in a new browser tab.
Step 3: What Access control (IAM) holds
User groups, where you grant and remove access. Users are managed through the groups they belong to, not in a separate list.
API Clients, where you create the credentials programs use, each with a client ID and client secret.
Step 4: Assign Users to Groups
In the IAM interface, go to User Groups.
Select a predefined user group (e.g., Administrator, Monitor).
Click Add User, enter the user's email, and assign them to the appropriate group.
Step 5: Adjust Access and Permissions
Review and manage access by:
Verifying user roles align with their responsibilities.
Managing predefined permissions for groups (e.g., call data access, billing).
Step 6: Save Changes
After making any changes, ensure updates are saved to apply them within the Live Hub platform.
Happy Managing! š¤š
The Live Hub Team