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How to Access Users Management πŸ‘€

Accessing IAM in AudioCodes LiveHub is essential for administrators to manage user identities and control access effectively

Tomer Yair Zemel avatar
Written by Tomer Yair Zemel
Updated over a year ago

Step 1: Log in to LiveHub

  1. Open your web browser and go to LiveHub Login.

  2. Enter your administrator credentials (username and password) and log in.

Step 2: Access IAM

  1. Once logged in, click your Profile icon in the top-right corner.

  2. Select Manage Account (IAM) from the dropdown menu to open the IAM interface.

Step 3: User and API Client Management

In the IAM section, you can manage:

  • Users: Assign users to predefined user groups with specific permissions.

  • API Clients: Add API clients with access rights, generate client IDs, and client secrets for secure integrations.

Step 4: Assign Users to Groups

  1. In the IAM interface, go to User Groups.

  2. Select a predefined user group (e.g., Administrator, Monitor).

  3. Click Add User, enter the user's email, and assign them to the appropriate group.

Step 5: Adjust Access and Permissions

Review and manage access by:

  • Verifying user roles align with their responsibilities.

  • Managing predefined permissions for groups (e.g., call data access, billing).

Step 6: Save Changes

After making any changes, ensure updates are saved to apply them within the LiveHub platform.

Happy Managing! πŸ‘€πŸ”

The LiveHub Team

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