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How to Invite Users πŸ‘₯

Inviting users to AudioCodes LiveHub is a crucial step in onboarding team members and granting them access to the platform's communication and collaboration features.

Tomer Yair Zemel avatar
Written by Tomer Yair Zemel
Updated over a year ago

For full instructions, please refer to our Tech Docs. Here is a quick recap of the guide for your convenience:

Step 1: Access IAM Functionality

  1. Log in to LiveHub using your administrator credentials.

  2. In the Main Menu, navigate to IAM (Identity and Access Management).


Step 2: Select the User Group

  1. Click on User Groups in the Main Menu pane.

  2. A list of predefined User Groups for your LiveHub account will appear.


Step 3: Edit the User Group

  1. Locate the User Group you want to assign users to and click Edit.

  2. Navigate to the Users tab within the selected User Group.


Step 4: Add a New User

  1. Click Add User in the Users tab.

  2. Enter the email address of the user you want to invite to the account.

  3. Click Add User to send the invitation email.


Step 5: Invitation Email Process

  1. The user will receive an email with a link to join the LiveHub account.

  2. The user clicks the link, which redirects them to the LiveHub sign-in page.


Step 6: User Sign-In

  • If the invited user is an existing LiveHub user, they simply log in with their credentials.

  • If the user is new to LiveHub, they will be prompted to create a LiveHub account.


Summary of the Invitation Process

When you assign a user to a User Group:

  1. The user receives an invitation email.

  2. The user signs in or creates a new account.

  3. The user gains access to the LiveHub account with the specific privileges defined by the assigned User Group.


Happy Onboarding! πŸ‘₯πŸš€

The LiveHub Team

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