For full instructions, please refer to our Tech Docs. Here is a quick recap of the guide for your convenience:
Only members of the Account Manager group can open Access control (IAM), invite users, or manage API clients.
Step 1: Open Access control (IAM)
Log in to Live Hub using your administrator credentials.
Click Current account in the top-left corner of the Live Hub window, and then click Access control (IAM). It opens in a new browser tab.
Step 2: Select the User Group
Click on User Groups in the Main Menu pane.
A list of predefined User Groups for your Live Hub account will appear.
Step 3: Edit the User Group
Locate the User Group you want to assign users to and click Edit.
Navigate to the Users tab within the selected User Group.
Step 4: Add a New User
Click Add User in the Users tab.
Enter the email address of the user you want to invite to the account.
Click Add User to send the invitation email.
Step 5: Invitation Email Process
The user will receive an email with a link to join the Live Hub account.
The user clicks the link, which redirects them to the Live Hub sign-in page.
Step 6: User Sign-In
If the invited user is an existing Live Hub user, they simply log in with their credentials.
If the user is new to Live Hub, they will be prompted to create a Live Hub account.
Summary of the Invitation Process
When you assign a user to a User Group:
The user receives an invitation email.
The user signs in or creates a new account.
The user gains access to the Live Hub account with the specific privileges defined by the assigned User Group.
Happy Onboarding! š„š
The Live Hub Team