This article walks through how to add and manage an incident in a resident’s chart.
To add an incident:
Step 1:
Click "Add Incident" on the right-hand side of the Notes tab:
Step 2:
Type a description of the incident in the space provided and enter a date.
Step 3:
You may select as many tags for the note as you'd like. These tags will allow you to filter all of a resident's notes.
Step 4:
You may add other optional information in the fields below:
Step 5:
After adding an incident, you can edit or delete the incident. Additionally, you can add comments or put the resident on alert.
Deleting an incident is only available to users with specific permissions. If you do not see the option to delete an incident, please contact August Health Support for assistance.
Step 6:
Complete follow-up actions from the resident's Notes tab or the community 'Notes and Incidents' page:
Step 7:
All added incidents start with a status of "open." Click on the incident status to mark the incident as closed.
Only users with Owner or Director user types can close an incident.