Introduction
Configuring your store settings properly is essential for smooth dropshipping operations in AutoDS. The Store Settings tab provides centralized control over critical aspects of your store's functionality, including token management, currency configuration, gift card branding elements, and visual customization through watermarks.
Access and set up your store settings
To access the Store Settings tab in your AutoDS account:
Go to Settings in your AutoDS account.
Select the Store Settings tab.
Choose the relevant store from the list on the left side of the page.
Once inside Store Settings, you'll find multiple sections that control different aspects of your store's configuration and appearance.
Default Currency
The Default Currency section in Store Settings manages your store's currency configuration and ensures accurate profit calculations when buying from suppliers and selling to customers.
The currency for your store is defined when you create your store on your selling channel platform. When you connect your store to AutoDS, the default currency will automatically be set to match the currency you configured on your selling channel.
Important: There is no option to change the currency directly through AutoDS. Any currency changes must be made in your selling channel settings first, and then you must resync your store in AutoDS to reflect the updated currency.
Buying and selling in different currencies
When selling internationally through dropshipping, it is common to buy from suppliers in one currency and sell to customers in another. AutoDS supports this process by automatically handling currency conversion for pricing and profit calculations.
Currency management by the selling channel
AutoDS manages currency differently depending on your selling platform, ensuring accurate profit calculation even when buying and selling in different currencies:
Shopify:
Selling currency is defined in your Shopify account settings and cannot be changed inside AutoDS.
To change currency, update your Shopify settings directly, then resync your store in AutoDS.
Supports buying in one currency and selling in another.
For example, if you want to buy in USD and sell in EUR, set your Shopify store currency to EUR and source from USD suppliers. AutoDS converts automatically.
If you need to change and resync your store's currency:
Change the currency in your Shopify settings.
Open your Store Settings tab inside your AutoDS Settings.
Click on Resync Store.
Wait up to 2 hours for the synchronization to complete.
Important: Always resync your store after changing currency settings in your selling channel to ensure AutoDS updates all pricing and profit calculations correctly.
To learn more about Shopify as a selling channel, click here.
eBay and Amazon:
Selling currency is determined by the marketplace origin (e.g., eBay Germany = EURO, eBay US = USD) and cannot be changed on AutoDS.
Supports buying in one currency and selling in another (e.g., buy in USD from AliExpress, sell in Euro on eBay Germany).
For example, if you want to buy in USD and sell in EUR, simply sell on the EUR marketplace (eBay Germany, Amazon Germany, etc.) and source from USD suppliers. AutoDS automatically converts between buy and sell currencies.
Other selling channels (Wix, WooCommerce, Etsy, TikTok, Facebook):
Your store currency and supplier currency must be the same.
For example, if your store sells in EUR, you can only work with suppliers that also charge in EUR. Multi-currency conversion between buying and selling is not supported for these platforms.
To buy in USD and sell in EUR on these platforms, you must change your store currency to USD in your platform settings, then resync in AutoDS. This means you will both buy and sell in USD.
Important: For platforms that don't support multi-currency (Wix, WooCommerce, Etsy, TikTok, Facebook), if you want to work with USD suppliers, you must set your entire store to operate in USD.
Exchange rates and Dashboard page display
The exchange rate for a product updates only when there is already a reason to update the product, such as a change in the buy price. This means that currency conversions are recalculated automatically when supplier prices change, ensuring your margins remain accurate.
Exchange rates update automatically when supplier prices change, and the AutoDS Dashboard page displays data in your store's selling currency. Use filters to view order or profit data by individual currencies.
To learn more about how to read your AutoDS Dashboard page, click here.
Important: When using Fulfilled by AutoDS (FBA), you must choose products in USD from suppliers, as this service only supports products purchased in USD regardless of your selling channel currency. Your products will display prices in your selling channel's default currency based on the selling price you configured, regardless of the supplier's USD price.
Set store watermark
The Set Store Watermark section in Store Settings allows you to add a watermark to your product images to protect them from unauthorized use and strengthen your brand identity. Watermarks are visual markers applied to images during the upload process, creating a consistent visual presence across all your product listings.
Watermarks serve a dual purpose in dropshipping: protecting your product images from being reused by competitors and reinforcing your store's branding with a consistent visual presence.
Note: The watermark is generated and positioned automatically by AutoDS and cannot be customized in terms of placement or appearance. The system applies the watermark to all images in each product listing to ensure comprehensive protection and consistent branding.
If the watermark obstructs important parts of a specific product image and affects product visibility, you can disable the watermark for that particular product.
Tip: Upload a watermark logo image without a background in PNG format for better visual quality on your product images.
Add a watermark to your store
To begin using watermarks, you first need to add a watermark image to Store Settings:
Go to Settings and select the Store Settings tab.
Choose the relevant store from the left menu list.
Click + Add watermark, then select New watermark.
Name your watermark and upload the file.
You can add multiple watermarks and manage them via the Select Watermark menu, where you can add new watermarks, set one as a default, or delete watermarks you no longer need.
Once enabled, AutoDS will automatically apply your default watermark to all images of future uploads. This automation ensures consistent branding across all new products without requiring manual intervention for each item.
Important: The image must be exactly 250 × 250 pixels, or it will not upload. Ensure your watermark file meets this exact dimension requirement before attempting to upload.
Apply the watermark to existing products individually
Once you've added a watermark to your store, you can apply it to specific product images in your drafts:
Go to the Products and Drafts pages.
Click the product image to edit.
Open the Images tab.
Hover over each image or select the images you want to watermark.
Click the Add Watermark icon.
The system will process and apply your default watermark to the selected product images. This manual application method is useful when you want to watermark existing products or when you need selective watermarking for specific items.
Renew token
The Renew Token section inside Store Settings re-establishes a secure connection between AutoDS and your store when the connection expires or becomes unstable.
When you connect a store to AutoDS, AutoDS receives permission to perform actions on your behalf, such as updating listings, syncing orders, and managing inventory. This connection is secured with a digital token that can expire and needs renewal to keep automation running.
Maintaining a stable connection between AutoDS and your selling platform is critical for uninterrupted dropshipping operations. We recommend renewing the token and resyncing the store together whenever something appears out of sync between your selling channel and AutoDS, whether a product, order, or setting update isn't reflected on either side.
Important: The token renewal and resync functions are available for all selling channels except Facebook Marketplace and Facebook Shops.
Note: If you have multiple stores on Shopify, eBay, or other platforms, make sure you're viewing the correct store in AutoDS. Sometimes you may see different orders and listings in your selling channel admin account compared to AutoDS because you're looking at different stores. Before you renew the token or resync your store, ensure you're logged into the correct store account (Shopify, eBay, etc.) in both AutoDS and your selling platform.
Token renewal and resync can take up to 2 hours to complete. Please allow time for updates to appear before troubleshooting further. If nothing happens after 3 hours, please contact the AutoDS support team.
When to renew the token
Use the Renew Token action when:
The token has expired.
Orders, inventory, or tracking updates have stopped.
AutoDS is no longer syncing any data with your store.
Signs that your token may have expired:
Missing orders in AutoDS.
Outdated inventory levels.
Pricing issues or discrepancies.
General sync errors between your store and AutoDS.
To learn more about how to troubleshoot missing orders, click here.
How to renew your store token
To renew your store token, there are two simple methods:
Method 1: Through the Store section (sidebar)
In AutoDS, locate the Store section in the left sidebar.
Find the store that needs a token renewal.
Click on the three-dot menu next to the store name.
Select Renew Token from the dropdown options.
Wait up to 2 hours for the process to complete.
Method 2: Through Store Settings (recommended on mobile)
Go to Settings in the main menu.
Select the Store Settings tab.
Choose the relevant store from the left list.
Click Renew Token under the General Actions section.
Wait up to 2 hours for the process to complete.
Re-sync store
The Re-sync Store section in Store Settings refreshes all product and order data between your supplier and AutoDS to ensure everything remains aligned. Use this option if you made changes directly on the selling platform instead of through AutoDS, such as adding or deleting products. AutoDS cannot detect these changes automatically unless you resync the store, as the system relies on active monitoring of products managed through AutoDS.
When to resync the store
Use the Resync Store action when:
Product listings are not updating as expected.
Inventory or price changes from suppliers are not reflected.
Images, titles, or descriptions are out of sync.
Manual updates made in your store are not reflected in AutoDS.
Products or orders were created directly in your store and are missing in AutoDS.
There are discrepancies between your store and AutoDS that require manual syncing.
You should also use the resync function if you encounter product editing issues. For example, if you see an error like "The variants have not been changed. The following IDs do not exist or do not belong to the product," the system may display an error indicating the product has ended on the selling platform. A resync can help realign the product's status and resolve such discrepancies.
How to resync your store
To resync your store, there are two simple methods:
Method 1: Through the Store section (sidebar)
In AutoDS, locate the Store section in the left sidebar.
Find the store that needs to be resynced.
Click on the three-dot menu next to the store name.
Select Resync Store from the dropdown options.
Wait up to 2 hours for the synchronization to complete.
Method 2: Through Store Settings (recommended on mobile)
Go to Settings in the main menu.
Select the Store Settings tab.
Choose the relevant store from the left list.
Click Resync Store under the General Actions section.
Wait up to 2 hours for the synchronization to complete.
This will manually pull missing data and align product details between AutoDS and your store, ensuring that all products, orders, and settings are accurately reflected in both systems.
Tip: Always make product changes and updates directly in AutoDS instead of your selling platform to maintain accurate synchronization. This helps prevent data mismatches and reduces the need for manual resyncs.
Branding settings
The Branding Settings section is usable only when working with AutoDS private suppliers and allows you to add a logo that appears on invoices and gift cards from AutoDS Private Suppliers. This feature creates a stronger brand presence and offers a more personal experience for your buyers, strengthening your store's branding and identity while adding a professional and personal touch to the customer experience.
Supported suppliers
The branding logo feature is supported only by AutoDS Private Suppliers, and not all of them offer this option. To check availability, look for the Branding option on the product page when browsing products. This ensures you know in advance which suppliers support custom branding for your orders.
How branding works in practice
When you upload a branding logo through the Store Settings, it appears on the "Thank You card" included in the order, creating a professional touch that reinforces your store's identity.
However, the product packaging, such as bags or boxes, remains unbranded. Items and packaging are shipped exactly as provided by the supplier, maintaining the supplier's standard packaging.
Important considerations:
Logos are not placed on products themselves.
Logos are not added to products or packaging.
The product packaging (such as bags or boxes) remains unbranded.
Custom or personalized product branding is not supported.
Customizable or personalized products from suppliers are not supported.
For branded products, use the Print On Demand service where applicable.
The example below demonstrates how your branding logo appears on the gift card. In this case, the AutoDS logo is used for demonstration purposes only:
Add your branding logo
To add your branding logo to gift cards and invoices:
Scroll down to Branding in your Store Settings.
Under Invoice packaging, click Upload Logo or drag and drop it.
Once uploaded, your logo will automatically appear on future gift cards and invoices for orders fulfilled through supported private suppliers. The logo remains stored in your settings and will be applied to all future orders from compatible suppliers.
Tip: Upload a logo image without a background in PNG format for better visual quality on your gift card.
Special store features
AutoDS .store domain integration
The AutoDS .store domain integration feature allows you to easily switch your Shopify or Wix store's domain to a professional .store domain. Whether you are just starting or looking to strengthen your brand, this option adds a sleek, store-focused touch to your website URL.
Choosing a .store domain gives you:
A domain that immediately communicates your focus on e-commerce.
A custom URL that aligns perfectly with your online store.
A polished, professional image that enhances brand credibility.
Note: The .store domain is free for the first year. After that, renewal costs $5.5 per month, with no hidden charges.
How to set up your .store domain
To set up your .store domain through Store Settings:
Go to Settings in the main menu.
Select the Store Settings tab.
Choose the relevant Shopify or Wix store from the left list.
Click the Get FREE .store domain NOW! button under the General Actions section.
Enter your preferred domain name. If it is unavailable, you can choose one of the suggested alternatives.
Add your personal information. If you are an existing customer, only your password will be required.
Confirm your details. AutoDS will generate your new .store domain and display the progress.
Once completed, review your current store domain, email address, and account information.
Connect your new domain to your Shopify or Wix store by following the on-screen instructions.
Alternative setup: When registering a new AutoDS account with a Shopify store, you will also have the option to create a .store domain instantly during the registration process.
Note: The .store domain integration is managed through your selling channel (Shopify or Wix). AutoDS only facilitates the connection to make the setup process easier for you. For any questions related to your domain, including configuration or technical issues, please go to your selling channel admin or contact your selling channel support directly.
Shopify to AutoDS product sync feature
The Shopify to AutoDS product sync feature automatically reflects product and price changes made on Shopify directly in AutoDS. When you update product details on Shopify, such as the title, description, tags, collections, or images, those changes will automatically sync to AutoDS.
This feature helps save time, ensures consistency between your selling channel and AutoDS, and reduces the chance of errors from manual updates. The sync is active by default for all connected Shopify stores, and no setup is required.
Important: We always recommend making product changes directly on the AutoDS platform rather than editing them in your store. This is because when price and stock monitoring is enabled, AutoDS will automatically update your product based on supplier changes, helping you avoid outdated information and potential losses.
What syncs automatically from Shopify to AutoDS
When you change the following product details on Shopify, AutoDS will sync the updates automatically:
Field changed in Shopify | Effect in AutoDS |
Title | The product title is updated silently. |
Description | Your AutoDS listing description will be replaced with the updated Shopify version.
Important: If your product page was generated with AI, you cannot edit the template from either AutoDS or Shopify. The only options are to generate a new page or remove the AI-generated page completely. |
Tags | Shopify product tags will replace existing tags in AutoDS. |
Collections | AutoDS collections update based on Shopify collections. |
Images, Videos, and Watermarks |
|
Troubleshooting and possible issues
If you encounter problems while using Store Settings, these workarounds may help resolve common issues:
Issue | Workaround |
Changes not appearing after using the Resync tool | Wait up to 2 hours for synchronization to complete, then check again. |
Discrepancies between product listings on AutoDS and your selling channel | |
The token doesn't renew. |
If the troubleshooting does not work, please contact the AutoDS support team. |
Untracked products or unmonitored orders are not appearing in AutoDS | Resync store to pull in items or orders added directly to your selling platform rather than via AutoDS. |
Watermark not appearing on new uploads |
|
Watermark obstructs important parts of the image | Placement is automatic and cannot be adjusted. If it affects product visibility, disable the watermark for that product. |
Frequently asked questions (FAQ)
Will my store stop working if the token expires?
Will my store stop working if the token expires?
Your store remains active on your selling platform, but AutoDS automation will pause until the token is renewed. Orders and sales continue on your selling platform, but AutoDS cannot manage them until the connection is restored through the Renew Token action.
Do I need to renew the token for each store separately in Store Settings?
Do I need to renew the token for each store separately in Store Settings?
Tokens are store-specific and must be renewed individually for each store connected to AutoDS. Each store maintains its own secure connection token, so you'll need to renew tokens separately when they expire.













