⚠️ Important: While you may already have existing WorkCover services in your Nookal system, you must create separate services for Avaana so WorkCover bookings can be correctly synced with your practice management software.
Video Tutorial
A video demonstrating all the steps below:
Steps
Log in to your Nookal account.
From the dashboard, click Setup in the top navigation menu.
Under Items, select Services.
To create a new service, click + Create Service.
⚠️ Use this list to correctly format your Avaana WorkCover services in Nookal
→ Nookal Services - Avaana WorkCover
Enter the required service details:
Code
Service Name
Description
Category (create a new category if needed)
Duration
Price
Providers (select All Providers)
Locations
Integrations (tick Enable integrations)
Name
Details
Once you have completed all service information, click + Create Service on the bottom right.
Repeat steps 4–5 for all services required for your modality (physiotherapy or psychology).
To Enable These Services for Online Bookings
Steps
Go to Setup > Extensions > Online Bookings - New.
Select the location where the service should be available.
Under Policies, ensure all relevant options are set to Active.
In the Available Types section, tick the box next to the new service to enable it.
Click Save Changes in the bottom right corner.
Need Help?
If you need help creating Avaana WorkCover services in Nookal, please contact our Support Team.