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How to sync with Halaxy and Google Calendar (Two-Way Sync)

Avaana Team avatar
Written by Avaana Team
Updated over 3 weeks ago

Two-way calendar syncing enables seamless synchronisation between your Halaxy calendar and Google Calendar.

With this feature, your Halaxy appointments will appear in your Google Calendar and you can manage your Halaxy appointments directly from your Google Calendar. Any changes you make—whether adding or canceling appointments—will automatically update in Halaxy.

Two-way calendar syncing is available as an add-on feature with Halaxy, which requires a monthly subscription of 25 credits. The subscription renews automatically every 30 days and can be canceled at any time.

Please reach out to the Halaxy Support Team for further confirmation on the total costs.


If multiple practitioners work at your venue, you will need to do these steps for each practitioner.

1. Set up Two-Way Calendar Sync

  • Click Settings > Integrations

  • Under the Calendar Integration section, click Buy Calendar Synchronisation.

Calendar-Sync-Two-Way-01.png
  • In the pop-up, your current credit balance and the cost of the subscription is displayed. Click Purchase to buy the subscription

Calendar-Sync-Two-Way-02.png

  • Now that you've purchased the subscription, you must now set up the two-way sync. Back in the Settings > Integrations page, under the Calendar Integration section, click Add Calendar Integration. (Note: Administrators can purchase subscriptions on behalf of practitioners, but only practitioners can set up the two-way calendar sync.)

Calendar-Sync-Two-Way-03.png
  • Click the calendar service you wish to sync with Halaxy and follow the prompts to complete the set-up process.

Calendar-Sync-Two-Way-06.png
  • After you've completed the set-up, you will see a new calendar label on your external calendar application named HX_(Practice Group Name). This is your Halaxy calendar.

    Calendar-Sync-Two-Way-05.png

2. Set the Google calendar sharing settings

To ensure Avaana can read the Google calendar's availability and correctly block out your already booked appointments, you will need to share this calendar with our admin@avaana.com.au email address. Please follow instructions below on how to do so.

  1. Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings

  2. In the left side-menu under “Settings for my calendars” select the calendar you want are syncing with Avaana

  3. Click “+ Add people and groups” button

  4. In the email field, enter admin@avaana.com.au

  5. In the permissions field, select Make changes to events

  6. Click Send

3. Adding the Google calendar into Avaana

Now that your calendar is connected and syncing with Google, we will connect this Google calendar with the practitioner it belongs to in Avaana.

  1. Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings

  2. In the left side-menu under “Settings for my calendars” select the calendar you want to sync

  3. Scroll down to the heading “Integrate calendar”, this will have the Calendar ID and Public URL fields required to sync into Avaana.

  4. Open your Avaana provider dashboard in another tab or window, and go to the “Integrations” page

  5. Click the “+ Add … Calendar” button in the Calendars section

  6. A popup window will appear with the following fields

    • Calendar ID

    • URL of Calendar

    • Calendar Name

      image.png

  7. Copy and paste the Calendar ID from Google calendar into the Calendar ID field

  8. Copy and paste the Public URL to this calendar from Google calendar into the URL of calendar field

  9. Enter the practitioner’s name this calendar belongs to into the Calendar name field

  10. Click “Add calendar information

  11. The calendar will now appear in the Calendars section

5. Connecting the calendar to the Practitioner

  1. Now go into the Practitioners page of your dashboard

  2. Select the practitioner this calendar belongs to by clicking the pencil icon next to the practitioner's name.

  3. Once in the practitioner's profile page, click the field Link calendar from Google

    image.png

  4. Select the calendar name that matches this practitioner

  5. Click Save

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