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Sync external calendars with Google Calendar (if yours isn't listed here)
Sync external calendars with Google Calendar (if yours isn't listed here)
Avaana Team avatar
Written by Avaana Team
Updated over 2 weeks ago


πŸ’‘ Please note:

Depending on how your Calendar/Practice Management software syncs with Google calendar, you will either be given a unique syncing address, typically in ical format or you will have your calendar directly connected to a Google calendar. If your software directly connects to Google calendar (it creates a calendar within your Google account) you can skip the first step and move onto 2. Set the Google calendar sharing settings.


1. Adding an external calendar into Google calendar

  1. Sign into your Google Calendar account via: https://workspace.google.com/products/calendar/?hl=en-US

  2. Click the + icon next to "Other calendars" in the left side-menu and select "From URL".

  3. Enter your calendar address provided by your Calendar/Practice Management software in the URL field and click Add Calendar.

2. Set the Google calendar sharing settings

To ensure Avaana can read the Google calendar's availability and correctly block out your already booked appointments, you will need to share this calendar with our admin@avaana.com.au email address. Please follow instructions below on how to do so.

  1. Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings

  2. In the left side-menu under β€œSettings for my calendars” select the calendar you want are syncing with Avaana

  3. Click β€œ+ Add people and groups” button

  4. In the email field, enter admin@avaana.com.au

  5. In the permissions field, select Make changes to events

  6. Click Send

3. Adding the Google calendar into Avaana

Now that your calendar is connected and syncing with Google, we will connect this Google calendar with the practitioner it belongs to in Avaana.

  1. Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings

  2. In the left side-menu under β€œSettings for my calendars” select the calendar you want to sync

  3. Scroll down to the heading β€œIntegrate calendar”, this will have the Calendar ID and Public URL fields required to sync into Avaana.

  4. Open your Avaana provider dashboard in another tab or window, and go to the β€œIntegrations” page

  5. Click the β€œ+ Add … Calendar” button in the Calendars section

  6. A popup window will appear with the following fields

    • Calendar ID

    • URL of Calendar

    • Practitioner name

  7. Copy and paste the Calendar ID from Google calendar into the Calendar ID field

  8. Copy and paste the Public URL to this calendar from Google calendar into the URL of calendar field

  9. Select the Practitioner from the drop down which will be connected to this calendar.

  10. Click β€œAdd calendar information”

  11. The calendar will now appear in the Calendars section

If multiple practitioners work at your venue, you will need to do these steps for each practitioner.

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