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How to sync with PracSuite
Avaana Team avatar
Written by Avaana Team
Updated over 6 months ago

To sync your practitioners' PracSuite calendars to Avaana, we must sync them to a Google Calendar, from there we will sync the Google Calendar to Avaana.

Step 1: Syncing your Pracsuite Calendars to Google Calendar

From the user menu in the top right-hand corner of PracSuite, select Manage Calendar Integrations.

Enable Google Calendar for the relevant PracSuite Business.

Select Sign in with Google.

After signing in to your Google account, select the Select All option to ensure PracSuite can access all required data.


Select the calendar that you want to sync PracSuite appointments with. You can also customise what patient identifiers you want to appear alongside the appointment in Google Calendar. We recommend unticking all items as we do not require any of this information, we just need to see the time is blocked out.

Select Save to finalise your changes.

You will now see PracSuite appointments in your selected Google Calendar.

Step 2: Adding your Google calendar into Avaana

  1. Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings

  2. In the left side-menu under “Settings for my calendars” select the calendar you want are syncing with Avaana

  3. Click “+ Add people and groups” button

  4. In the email field, enter admin@avaana.com.au

  5. In the permissions field, select Make changes to events

  6. Click Send

Now that your calendar is connected and syncing with Google, we will connect this Google calendar with the practitioner it belongs to in Avaana.

  1. Open Google Calendar settings via: https://calendar.google.com/calendar/u/0/r/settings

  2. In the left side-menu under “Settings for my calendars” select the calendar you want to sync

  3. Scroll down to the heading “Integrate calendar”, this will have the Calendar ID and Public URL fields required to sync into Avaana.

  4. Open your Avaana provider dashboard in another tab or window, and go to the “Integrations” page

  5. Click the “+ Add … Calendar” button in the Calendars section

  6. A popup window will appear with the following fields

    • Calendar ID

    • URL of Calendar

    • Calendar Name

  7. Copy and paste the Calendar ID from Google calendar into the Calendar ID field

  8. Copy and paste the Public URL to this calendar from Google calendar into the URL of calendar field

  9. Enter the practitioner’s name this calendar belongs to into the Calendar name field

  10. Click “Add calendar information

  11. The calendar will now appear in the Calendars section

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