Go to Avaana (avaana.com.au). Navigate to Provider Log In, then enter your registered email address and password to access your account.

Go to Business Profile > Business Information from the left-hand menu.

Verify Your ABN
Enter your ABN and click Verify to the right-hand side. Once validated, your Business name and Entity name will automatically populate.

Select Service Delivery Options
​Physiotherapy: Select In-person services only.

Psychology: Choose the option that best fits your practice:

⚠️ We do not accept mobile services under WorkCover at this time.

Add Your Business Address
Enter your full and accurate business address in this section.

Complete the “About Your Business” Section
Provide a brief overview of your healthcare or service practice, and indicate the year your business was established.

List Amenities
Use the Amenities at your business section to highlight the facilities available at your in-person clinic by selecting the appropriate options from the dropdown menu (e.g., parking, wheelchair access, etc.).

Specify Accepted Insurances
From the dropdown menu, select the health insurance providers you accept.
If you accept all insurances, simply click All Insurances at the bottom.

Click Save changes in the top right-hand corner.