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Email Template Library

The Email Template Library helps scholarship administrators create, organize, and manage email communications in AwardSpring.

The Template Library is designed to:

  • Simplify the process of creating new email templates.

  • Keep communication organized by audience type.

  • Promote consistent, on-brand messaging.

  • Reduce the time spent recreating common emails each award cycle.

1. Navigation

To access the Email Template Library, go to Communications > Emails in the left-hand navigation menu, then select the Templates tab.

The Emails Templates page opened from Emails under Communications in the left navigation, listing the existing email templates, with the Emails nav item and the Add New button highlighted.

2. Email Library

Student Emails designed for communications sent to applicants or scholarship applicants.

  • Scholarship Announcements
    Used for sending award notifications or scholarship-related updates to applicants.
    These messages can be sent from the Scholarship > Notify page.

  • Bulk Outreach
    Best for general applicant communication such as scholarship application openings, reminders, or application tips.

Donor Emails designed for messages sent to individuals or organizations that support scholarships.

  • Gift Acknowledgement (for Donor Management subscription only)
    Helps you quickly create thank-you emails or donation confirmation letters.
    Typically sent from a donor’s page.

  • Bulk Outreach
    Suitable for newsletters, impact updates, or fundraising campaigns.

Reviewer Emails designed to support communication with reviewers during the review process.

  • Bulk Outreach
    Use this to share onboarding instructions, review timelines, rubrics or updates.

The Emails page with the Templates tab selected in the top tab strip (Compose, Templates, Scheduled, Auto Notifications, Settings), listing the templates in the Email Template Library, with each row showing its template type and audience, such as Students or Reviewers, beside the template name.

3. Bulk Outreach templates

To create a new Bulk Outreach template:

  1. Go to Communications > Emails and select the Templates tab.

  2. Click + Add New and, in the Create a new template window, select Bulk Outreach for the audience you want (Students, Donors, or Reviewers).

  3. On the creation page, complete the three required fields:

    • Template name—a clear, descriptive name to identify your template.

    • Subject—the email subject line that recipients will see.

    • Message—the body of your email.

The Bulk Outreach template creation page with example content filled in - a Template Name, Subject line, and Message body - showing what each required field looks like completed before saving.

You can also add Notes to remind yourself what the template is for and when to use it. Once all required fields are filled in, click Save. The new template appears in the Templates list, labeled with its audience (Students, Donors, or Reviewers).

Using Bulk Outreach Templates

Templates created with the Bulk Outreach type can be used from the Emails > Compose page.

To use one of your saved templates:

  1. Go to Communications > Emails and select the Compose tab.

  2. Click Open quick compose.

  3. Click Use a template at the top right of the Email content section.

  4. Choose the Bulk Outreach template you’d like to use from the list, which is grouped under Student Emails, Donor Emails, and Reviewer Emails.

The quick compose form with the Use a template picker open on the right and its list of saved templates boxed, grouped by audience (Student Emails, Donor Emails, Reviewer Emails).

After selecting a template, the Subject and Message fields automatically populate with the saved template content. You can then make additional edits as needed before sending.

The Compose page after a Bulk Outreach template is selected, with the Subject and Message fields automatically filled in with the saved template content, ready for edits before sending.

4. Scholarship Announcement Templates

To create a new Scholarship Announcement template:

  1. Go to Communications > Emails and select the Templates tab.

  2. Click + Add New and select Scholarship Announcements in the Create a new template window.

  3. Complete the three required fields:

    • Template name

    • Subject

    • Message

  4. Click Save.

These templates offer additional merge variables specific to scholarship notifications, such as the scholarship title, award amount, and award type, so you can personalize messages for each recipient.

Note: You cannot create an Award Notification template type. Use the Scholarship Announcements type for custom award notifications.

Once saved, the new template appears in the Templates list under Students.

Using Scholarship Announcement Templates

Scholarship Announcement templates are available from a scholarship's Notify page. Open the scholarship, select Notify in the left-hand menu, and choose a template from the picker at the top of the page.

The Notify page of a scholarship, with the template picker highlighted showing the currently selected Default Award Notification template, used to send award notifications to applicants.
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