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Email Template Library

The Email Template Library helps scholarship administrators create, organize, and manage email communications in AwardSpring.

The Template Library is designed to:

  • Simplify the process of creating new email templates.

  • Keep communication organized by audience type.

  • Promote consistent, on-brand messaging.

  • Reduce the time spent recreating common emails each award cycle.

1. Navigation

To access the Email Template Library, go to Communications → Emails → Templates in the left-hand navigation menu.

2. Email Library

Student Emails designed for communications sent to applicants or scholarship applicants.

  • Scholarship Announcements
    Used for sending award notifications or scholarship-related updates to applicants.
    These messages can be sent from the Scholarship → Notify page.

  • Bulk Outreach
    Best for general applicant communication such as scholarship application openings, reminders, or application tips.

Donor Emails designed for messages sent to individuals or organizations that support scholarships.

  • Gift Acknowledgement (for Donor Management subscription only)
    Helps you quickly create thank-you emails or donation confirmation letters.
    Typically sent from a donor’s page.

  • Bulk Outreach
    Suitable for newsletters, impact updates, or fundraising campaigns.

Reviewer Emails designed to support communication with reviewers during the review process.

  • Bulk Outreach
    Use this to share onboarding instructions, review timelines, rubrics or updates.

3. Bulk Outreach templates

To create a new Bulk Outreach template:

  1. Navigate to Communications → Emails → Templates.

  2. Click New Template and select Bulk Outreach as the template type.

  3. On the creation page, complete the three required fields:

    • Template Name – a clear, descriptive name to identify your template.

    • Subject – the email subject line that recipients will see.

    • Message – the body of your email.

Once all required fields are filled in, click Save. The newly created template will appear in the Templates menu under its corresponding audience group (Students, Donors, or Reviewers).

Using Bulk Outreach Templates

All templates created with the Bulk Outreach type can be accessed from the Emails → Compose page.

To use one of your saved templates:

  1. Go to Emails → Compose.

  2. Click the Select Email Template (optional) dropdown.

  3. Choose the Bulk Outreach template you’d like to use.

After selecting a template, the Subject and Message fields will automatically populate with the saved template content. You can then make additional edits as needed before sending.

4. Scholarship Announcement Templates

To create a new Scholarship Announcement template:

  1. Go to Communications → Emails → Templates.

  2. Click New Template and select Scholarship Announcement as the template type.

  3. Complete the three required fields:

    • Template Name

    • Subject

    • Message

These templates offer additional merge variables specific to scholarship notifications, allowing you to personalize messages with award names, amounts, and recipient details.

Note: There is no separate 'Award Notification' template type. The Scholarship Announcement type serves as the default for all award notifications.

Once saved, the new template will appear in the Templates menu under the Students category.

Using Scholarship Announcement Templates

Scholarship Announcement templates are available from the Scholarship → Notify page.

5. Gift Acknowledgement Templates

To create a Gift Acknowledgement template:

  1. Navigate to Communications → Emails → Templates.

  2. Click New Template and select Gift Acknowledgement as the template type.

  3. Complete the required fields:

    • Template Name

    • Subject

    • Message

In addition to these fields, you can optionally attach a PDF version of a receipt.
Gift Acknowledgement templates also include additional merge variables that allow you to personalize messages with donor and gift information.

Once saved, the template will appear in the Templates menu under the Donors category.

Sending Gift Acknowledgement Emails

Gift Acknowledgement emails can be sent directly from a donor’s User Activity page.

To send one:

  1. Enter the gift details for the donor.

  2. Open the Receipt dropdown and select the desired email template.

  3. The Send button will appear—click it to continue.

You’ll be redirected to the Email Compose page, where all fields will automatically populate with the selected template’s content and the gift details. Review the message, make any necessary adjustments, and send when ready.

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