AwardSpring does not automatically notify the student of pending follow-up work.
You may choose to include information about follow-up work in the Award template (letter). The Award template can be customized by going to the Emails tab> Templates (to learn more about this feature, click here). Here is an example of how you might call attention to follow-ups in an award letter:
Another option for notifying students of follow-up work is by emailing them directly from the Tasks tab. To do this, click the checkbox for the students you would like to email, and a drop-down menu will appear at the top. From the ‘Select bulk action’ dropdown menu select Send Email.
You’ll be brought to the Emails > Compose screen. The recipient field will be pre-populated with the emails of the recipients in your follow-up queue.
You will then need to draft and send an email to the recipients explaining that they have follow-up work to do. This message could be less of a direct award notification and focus strictly on follow-up work. For example:
Once the student logs in to complete their follow-up, they can click on follow-ups for each scholarship on their dashboard:
The follow-up screen will look slightly different depending on which types of questions were used. Once the recipient answers all required questions, the ‘Submit Follow-Up’ button will light up and they can click on it:
Once all follow-ups have been completed, the dashboard will display the total dollar amount the recipient has been awarded: