Skip to main content
Go to backpocket.com.au
English
;
English
Go to backpocket.com.au
English
;
English
All Collections
Customer FAQs
Customer FAQs
Get answers to our most common questions
15 articles
About Backpocket
What is Backpocket?
How does it work?
Is it free to use?
Do my friends need to sign up?
Signing up
Why do I need to verify my ID?
Where do I find my Victorian Driver Licence card number?
Where do I find my Licence card number?
Orders and payments
Can I cancel or get a refund?
Where do I find my tickets?
What if my friends can't pay on time?
Can I pay for more than one share?
When is the booking complete?
Can my group get more time?
Can I use Afterpay or pay-in-4 to pay a share with Backpocket?
My account
How do I sign in to my account?
