Viewing your members
To get started, go to Memberships → Members.
Here, you’ll see a list of everyone who has purchased a membership, including their current status:
Active
Payment pending
Paid
This page gives you a quick overview of all your members and their subscription status.
Accessing member details
To manage a specific member:
Click the three dots (⋯) next to their name
Select Member details
What you can see
Inside Member details, you’ll find:
Member information (name, contact details, etc.)
Membership plan details
Latest payment status (paid or pending)
Next payment due date
You can also manually update a payment status from pending to paid if needed.
Payment history
You’ll be able to view:
Full payment history
Individual payment details
This helps you track all past and upcoming payments for the member.
Notes
Under the Notes section, you can add internal notes about the member.
These notes are only visible to you and your team.
Actions you can take
Under the Actions menu, you can manage the member’s subscription:
Pause subscription
Cancel at period end
Cancel immediately
This section gives you full control over your memberships, making it easy to manage payments, track activity, and support your members.


