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Peak Time Surcharge

Use Peak Time Surcharge if you want to increase, decrease, or override ticket pricing based on session time. Good for evening pricing

Written by Ruta Jogminaite

Use Peak Time Surcharge rules to automatically increase or decrease pricing for sessions that take place during specific times.

This is useful for:

  • Charging more during busy evening hours

  • Adding weekend surcharges

  • Creating off-peak discounts

  • Applying seasonal pricing windows

How to Create a Peak Time Surcharge

  1. Go to your event or session and create or edit a ticket.

    Inside the ticket settings, locate the Price Modifications section and click Add Price Modification

Click Peak time surcharge

Configure the following settings:

Add a clear internal name for the rule.

Example:

  • Peak Time Surcharge

  • Evening Pricing

Configure the Action

Under Action, choose how the price should change.

Type

Select one of the following:

  • Increase by %

  • Decrease by fixed amount

  • Decrease by %

  • Increase by fixed amount

  • Override price

Value

Enter the amount or percentage.

Example:

  • 15 = increase prices by 15%

Add Conditions

Conditions determine when the pricing rule should apply.

Example: Evening Peak Pricing

Condition type:

  • Session falls within time range

Time range:

  • Start time: 18:00

  • End time: 22:00

This means the surcharge will apply to sessions starting between 6pm and 10pm.

Stackable with Other Discounts

Enable Stackable with other discounts if this rule should combine with other pricing rules.

Priority

Priority determines which pricing rule takes precedence.

Higher priority rules are applied first.

Example:

  • Priority 101 overrides Priority 100

Final Step

Once everything is configured:

  1. Click Add Rule

  2. Save your pricing settings

  3. Test a booking to confirm the surcharge applies correctly

Example Configuration

Setting

Value

Name

Peak Time Surcharge

Action

Increase by %

Value

15

Condition

Session falls within time range

Time Range

18:00–22:00

Stackable

Disabled

Priority

100

This configuration increases session pricing by 15% for bookings between 6pm and 10pm.

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